Drain Won't Clear? We'll Take Care of It.
Professional drain cleaning and clog removal for homes and businesses across Metro East Illinois, from a single slow drain to a full main line stoppage.
- Repair-first approach, we fix it when we can
- Licensed, Bonded & Insured
- 100% satisfaction guarantee
- Repair-first approach, we fix it when we can
- Licensed, Bonded & Insured
- 100% satisfaction guarantee
- Repair-first approach, we fix it when we can
- Licensed, Bonded & Insured
- 100% satisfaction guarantee
- Repair-first approach, we fix it when we can
- Licensed, Bonded & Insured
- 100% satisfaction guarantee
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If your issue is urgent, you can also call us directly.
From Emergency Repairs to Full Installations
Whether it’s a leaking pipe, a failing water heater, or plumbing for a brand-new build, our licensed team handles projects of every size across the metro east region.
Emergency Plumbing
Burst pipes, sewer backups, no hot water, when it can’t wait, we answer. Day or night, Priority Plumbing shows up fast and fixes it right the first time.
Drains &
Sewer
Slow drains, clogs, and sewer line problems don’t fix themselves. From drain cleaning to full sewer replacement, we diagnose the root cause and get it flowing again.
Commercial Plumbing
Businesses can’t afford plumbing downtime. We handle everything from backflow testing and maintenance contracts to restaurant drain service and new construction rough-ins.
Water
Quality
If your water smells, tastes off, or leaves buildup on everything — there’s a fix. We install whole-home filtration, water softeners, HALO systems, and treat well water at the source.
Water
Heaters
No hot water is never convenient. We repair, replace, and install both tank and tankless water heaters — usually same day, and always with upfront pricing.
Pumps
Sump pumps, well pumps, ejector pumps — we install, repair, and replace all of them. Don’t wait for a pump failure to become a flooded basement or a dry tap.
Emergency Plumbing
Burst pipes, sewer backups, no hot water, when it can’t wait, we answer. Day or night, Priority Plumbing shows up fast and fixes it right the first time.
Drains &
Sewer
Slow drains, clogs, and sewer line problems don’t fix themselves. From drain cleaning to full sewer replacement, we diagnose the root cause and get it flowing again.
Commercial Plumbing
Businesses can’t afford plumbing downtime. We handle everything from backflow testing and maintenance contracts to restaurant drain service and new construction rough-ins.
Water
Quality
If your water smells, tastes off, or leaves buildup on everything — there’s a fix. We install whole-home filtration, water softeners, HALO systems, and treat well water at the source.
Water
Heaters
No hot water is never convenient. We repair, replace, and install both tank and tankless water heaters — usually same day, and always with upfront pricing.
Pumps
Sump pumps, well pumps, ejector pumps — we install, repair, and replace all of them. Don’t wait for a pump failure to become a flooded basement or a dry tap.
Most Drain Problems Are Fixable, The Trick Is Knowing Which Kind You Have
A slow kitchen drain and a basement floor drain backing up with sewage are both “drain problems”, but they’re very different situations with very different fixes. A single slow drain is usually a localized clog in that fixture’s trap or drain line. A drain backing up in the basement, multiple fixtures draining slowly at once, or gurgling throughout the house points to a problem in the main sewer line.
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We handle the full range of drain cleaning and clog removal for residential and commercial customers throughout Metro East Illinois, from a hair clog in a bathroom drain to a main line stoppage affecting every fixture in the house. We carry cable machines and hydro jetting equipment, and we run a camera inspection when the clog keeps coming back. Most drain calls are resolved same-visit.
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Priority Plumbing Services is licensed, bonded, and insured in Illinois (License No. 055-045366). We’re available 24/7 for drain emergencies, a main line backup with sewage surfacing doesn’t wait for business hours. Every job is backed by our 1-year warranty and 100% satisfaction guarantee.
Signs You Need a Drain Cleaning Professional
- One Drain Is Slow or Completely Blocked
A single slow or blocked drain, kitchen sink, bathroom sink, shower, or tub, is usually a localized clog in the drain trap, the fixture’s drain line, or just past the P-trap. Hair, soap, grease, and food debris are the most common culprits. If a plunger hasn’t cleared it, it’s time to call, the clog is further down than a plunger can reach.Â
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Urgency: Schedule soon — a single slow drain is manageable now and a full blockage later.
- Kitchen Drain Gurgles or Smells
A gurgling kitchen sink, especially after the dishwasher runs, usually means a partial clog in the kitchen drain line or a venting issue. A persistent smell from the kitchen drain typically points to grease and food debris coating the drain line walls. Both are cleared effectively with a professional drain cleaning.Â
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Urgency: Schedule soon — kitchen drain odor and gurgling don’t improve without intervention.
- Multiple Drains Are Slow at the Same Time
When the kitchen sink, bathroom sink, and shower all drain slowly at the same time, the problem isn’t in any one fixture, it’s downstream in the main sewer line. A partial main line blockage backs up to every fixture in the house simultaneously. This symptom needs same-day attention before it becomes a full backup.Â
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Urgency: Call today — multiple slow drains point to a main line issue that gets worse with continued use.
- Drain Keeps Clogging After Cleaning
A drain that clears and then clogs again within weeks or months is telling you something. Recurring clogs in the same location usually mean root intrusion, grease buildup that wasn’t fully removed, a pipe alignment issue causing debris to catch, or a pipe condition problem that needs a camera to diagnose. Clearing the same clog repeatedly without finding the cause is a cycle worth breaking.Â
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Urgency: Schedule a camera inspection alongside the cleaning, the pattern is the signal.Â
- Basement Floor Drain Backing Up
A basement floor drain that backs up, especially when running the washing machine, flushing toilets, or running water elsewhere in the house, is a main line backup signal. Basement floor drains are the lowest drain point in most Metro East Illinois homes and are typically the first place a main line backup surfaces.Â
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Urgency: Call today — a basement floor drain backing up means the main sewer line is compromised.Â
Types of Drain Cleaning We Handle
- Kitchen Drain Cleaning
Grease, food debris, and soap buildup in kitchen drain lines, including the line behind the garbage disposal and dishwasher drain connections. Kitchen drains accumulate grease on the pipe walls over time, progressively narrowing the line. Professional cleaning removes buildup from the pipe wall, not just the clog point.
- Bathroom Drain Cleaning
Hair clogs in shower and tub drains, soap and toothpaste buildup in bathroom sink drains, and slow-draining bathroom fixtures throughout the house. Bathroom drains are the most commonly cleaned residential drain, and most bathroom drain clogs are cleared same-visit.
- Main Line Drain Cleaning
Main sewer line stoppages affecting multiple fixtures or the entire house. We use a cable machine or hydro jetting depending on the nature and location of the blockage, and we run a camera inspection when the main line condition warrants it. Main line cleaning is the most critical drain service we perform, it restores drainage to everything in the house.
- Commercial Drain Cleaning
High-use commercial drains, restaurant kitchen drains, floor drains in commercial facilities, grease lines, and commercial main sewer lines, require more frequent cleaning than residential drains and often benefit from scheduled maintenance contracts. We handle commercial drain cleaning throughout Metro East Illinois, including hydro jetting for commercial lines.
Benefits of Professional Drain Cleaning
- Clear the Whole Drain, Not Just Push the Clog Through
A drain snake clears a path through a clog. Professional cable cleaning breaks the clog apart and clears the line. Hydro jetting removes the clog and the grease, scale, and debris coating the pipe walls, leaving a clean line rather than just an open one. The method we use depends on the drain type, location, and what the clog consists of.
- Skip the Drano, It Has Limits
Chemical drain cleaners dissolve organic material like hair and grease when the clog is close to the drain opening. They don’t reach blockages further down the line, they don’t address root intrusion or pipe scale, and used repeatedly they can damage older pipe materials. If a liquid drain cleaner hasn’t cleared it in one or two attempts, the clog is beyond its reach, call a plumber.
- Find Out Why It Keeps Clogging
A drain that clears and recurs within a short time is telling you there’s an underlying condition the cleaning didn’t address. Root intrusion in a sewer line, a pipe belly where debris collects, or a cracked pipe that catches debris are all conditions only visible with a camera. We recommend a camera inspection alongside cleaning when the history of the drain warrants it.
- Protect Your Pipes From Chemical Damage
Over-the-counter chemical cleaners used repeatedly in older cast iron or galvanized pipes accelerate corrosion of the pipe interior. Professional mechanical cleaning, cable or hydro jetting, clears the line without chemical contact with the pipe wall. For older Metro East Illinois homes with aging drain lines, this distinction matters.
- Same-Day Service for Drain Emergencies
A main line backup that’s surfacing in your basement or a commercial kitchen drain that’s shut down service isn’t a next-week problem. We aim for same-day response on drain emergencies throughout Metro East Illinois and carry the equipment to handle most drain calls on the first visit.
Your Problem, Solved in 4 Simple Steps
We make the process simple so you can get back to what matters.
Call, Text, or
Book Online
Reach out however works best for you. Prefer not to talk on the phone? Book through our online scheduler anytime.
Get a Quote or Get Scheduled
Need a price first? We'll give you one. Ready to go? We'll get you on the schedule — same day when possible. You'll get a text or email confirmation.
We Show Up and Do the Work
Our licensed team arrives on time, explains what we're doing, and treats your home like our own. No surprises.
Transparent Billing, Warranty in HandÂ
You get a clear invoice and a 1-year warranty on our work. If anything isn't right, we come back and fix it.
WE'LL BE IN TOUCH
Hear It From Your Neighbors
The five star standard we hold ourselves to
- Susan Donaldson
- Tim Darling
- Connor Stich
- Lena Faitz
- Jennifer Diesen
- r williams
Proudly Serving Five Counties Across Southern Illinois
From our home base in Pocahontas, we serve homes and businesses across Madison, Bond, Clinton, Montgomery, and Macoupin Counties. One local team that shows up fast and gets it done right. If you’re in the Metro East or surrounding areas, we’ve got you covered!
Drain Cleaning Questions
Should I call a plumber or use Drano first?
If the drain is completely blocked and a plunger hasn’t cleared it, skip the chemical cleaner and call us. Chemical cleaners work on organic material close to the drain opening, they don’t reach deeper blockages, they don’t clear root intrusion, and they can damage older pipe if used repeatedly. If you’ve tried a plunger and it hasn’t worked, the clog is beyond what chemicals can reach.
How much does drain cleaning cost?
Drain cleaning pricing depends on the drain type, the location of the blockage, and the clearing method needed. A single fixture drain runs less than a main line clearing. We provide upfront pricing before any work begins. Financing is available through Wisetack for larger drain or sewer jobs.Â
Why does my drain keep clogging after it gets cleaned?
Recurring clogs in the same drain after a clearing almost always mean there’s an underlying pipe condition, root intrusion, a partial pipe collapse, a pipe belly that collects debris, or heavy grease buildup that requires hydro jetting rather than cable cleaning. A camera inspection alongside the next cleaning is the most direct way to answer that question.
What is the best drain cleaner for tough clogs?
For DIY, an enzymatic drain cleaner is safer for pipes than caustic chemical options and works well for maintenance on slow drains. For a fully blocked drain, a professional cable machine or hydro jetting is the most effective solution, far more effective than anything available over the counter. If the drain is blocked, call us.
Do you handle commercial drain cleaning?
Yes. Restaurant drain cleaning, floor drain service, commercial grease line cleaning, and commercial main sewer line clearing throughout Metro East Illinois. Commercial drains clog faster and cause more operational disruption than residential, we handle commercial drain calls with the same urgency as residential emergencies.
Is drain cleaning a same-day service?
For most single drain clogs, yes, we aim for same-day service and most drain cleaning calls are completed in one visit. For main line backups with sewage surfacing, we treat it as a 24/7 emergency and respond immediately. Call (618) 207-1647 and describe what you’re seeing, we’ll tell you where you fall on the schedule.