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REVIEWS

Real feedback from homeowners and businesses across Madison, Bond, and Clinton Counties.

  • Repair-first approach, we fix it when we can
  • Licensed, Bonded & Insured
  • 100% satisfaction guarantee
  • Repair-first approach, we fix it when we can
  • Licensed, Bonded & Insured
  • 100% satisfaction guarantee
  • Repair-first approach, we fix it when we can
  • Licensed, Bonded & Insured
  • 100% satisfaction guarantee
  • Repair-first approach, we fix it when we can
  • Licensed, Bonded & Insured
  • 100% satisfaction guarantee
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Hear It From Your Neighbors

The five star standard we hold ourselves to

Priority Plumbing gives excellent service and fair pricing. They are honest and reputable. They are professional and good at their trade. Thank you, Kyle and the team at Priority Plumbing.
 
  • Susan Donaldson
Priority Plumbing went above and beyond to restore our well water. After they installed a new well pump and pressure tank, we noticed a leak in our existing galvanized pipe between the well and our home. Priority Plumbing worked over the weekend to install new pipe and well pump wire from the well to our house. I highly recommend Priority Plumbing for their top notch service.
  • Tim Darling
My water heater decided to quit on Monday afternoon. I made a call to Priority Plumbing services. They sent Kris to my home within the next couple hours, where he discussed next steps with me and started the process of draining my current water heater. Kris came back the next morning with a new unit and replacement was completed. Excellent response & repair time!
  • Connor Stich
Chris, with Priority Plumbing, did an excellent job with a gas line repair. He was thorough, courteous, respectful of the property, and even cleaned up the job site after he was finished! That’s something fewer businesses are doing these days and we were pleased to be extended this level of professional courtesy. He reviewed the work with us, made sure we understood everything, and was spot on for his time estimate for completion. Pricing was fair and honest. If there’s another job we need done, we will be calling Priority again. Highly recommended!
  • Lena Faitz
We had a great experience with Priority Plumbing. Chris replaced our shower plumbing and kitchen sink, and everything turned out excellent. He was professional, knowledgeable, and made sure the job was done right. The work was clean, efficient, and high quality. Highly recommend!
  • Jennifer Diesen
Our well pump died late on Saturday afternoon – figures… weekend, right? Almost no one does wells anymore. Found two on facebook, and Priority made it a priority to come out on Sunday to size up the job. They came back on Monday morning when they could buy parts, and gave us water again by 11AM.
  • r williams

Real Feedback From Real Customers

When you’re choosing a plumber, you don’t just look at services. You look at what other people have experienced. That’s where plumbing reviews matter.

 

At Priority Plumbing Services, every review comes from a real job. A real home. A real situation that needed to be handled the right way.

 

If you’re searching for Priority Plumbing reviews or wondering what do customers say about Priority Plumbing, you’ll see a pattern.

 

People talk about clear communication. Showing up when expected. Fixing the issue without pressure. That’s what we focus on every day.

 

We’re proud to be a top rated plumbing company in Metro East Illinois homeowners and businesses continue to call.

Verified Customer Testimonials

We believe in transparency, which is why we feature verified plumber testimonials from platforms you know.

  • Facebook Plumbing Reviews: See why 56 local residents have given us a 100% recommendation rating.
  • Housecall Pro Reviews: Our scheduling software tracks real feedback from customers immediately after the job is billed.
  • Google Reviews: Read what makes us the best reviewed plumber in Madison County IL and beyond.

Financing Options

We understand that quality plumbing work is an investment in your home. To help our customers, we offer financing through Housecall Pro and Wisetack. The process is low-pressure, featuring an easy pre qualification step and quick approvals for multiple credit levels. To help us keep costs down and eliminate extra fees, we also accept payments by cash or check.

Deals and Discounts

We believe honest plumbing should also be affordable. Take advantage of these limited-time offers and everyday discounts for homeowners and businesses across Southern Illinois.

Leave a Review

Had a good experience with Priority Plumbing?
 
We’d appreciate you sharing it. Reviews help other homeowners and businesses in Metro East Illinois find a plumber they can trust.

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Proudly Serving Five Counties Across Southern Illinois

From our home base in Pocahontas, we serve homes and businesses across Madison, Bond, Clinton, Montgomery, and Macoupin Counties. One local team that shows up fast and gets it done right. If you’re in the Metro East or surrounding areas, we’ve got you covered!

Frequently Asked Questions

What platforms do your reviews come from?

Most of our reviews come from Facebook and Housecall Pro, along with direct customer feedback.

Yes. Our reviews come from real customers after completed jobs.

They reflect real experiences. We focus on doing the job right instead of trying to collect perfect ratings

We’d love to hear from you! You can leave a review on our Facebook page or through the link sent via Housecall Pro once your service is complete.

 We’ve built a strong reputation through consistent service and customer feedback across the communities we serve.

WE'LL BE IN TOUCH