Stop Reacting to Plumbing Problems. Start Preventing Them.
Commercial plumbing maintenance contracts for businesses, restaurants, property managers, and facilities across Metro East Illinois.
- Repair-first approach, we fix it when we can
- Licensed, Bonded & Insured
- 100% satisfaction guarantee
- Repair-first approach, we fix it when we can
- Licensed, Bonded & Insured
- 100% satisfaction guarantee
- Repair-first approach, we fix it when we can
- Licensed, Bonded & Insured
- 100% satisfaction guarantee
- Repair-first approach, we fix it when we can
- Licensed, Bonded & Insured
- 100% satisfaction guarantee
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From Emergency Repairs to Full Installations
Whether it’s a leaking pipe, a failing water heater, or plumbing for a brand-new build, our licensed team handles projects of every size across the metro east region.
Emergency Plumbing
Burst pipes, sewer backups, no hot water, when it can’t wait, we answer. Day or night, Priority Plumbing shows up fast and fixes it right the first time.
Drains &
Sewer
Slow drains, clogs, and sewer line problems don’t fix themselves. From drain cleaning to full sewer replacement, we diagnose the root cause and get it flowing again.
Commercial Plumbing
Businesses can’t afford plumbing downtime. We handle everything from backflow testing and maintenance contracts to restaurant drain service and new construction rough-ins.
Water
Quality
If your water smells, tastes off, or leaves buildup on everything — there’s a fix. We install whole-home filtration, water softeners, HALO systems, and treat well water at the source.
Water
Heaters
No hot water is never convenient. We repair, replace, and install both tank and tankless water heaters — usually same day, and always with upfront pricing.
Pumps
Sump pumps, well pumps, ejector pumps — we install, repair, and replace all of them. Don’t wait for a pump failure to become a flooded basement or a dry tap.
Emergency Plumbing
Burst pipes, sewer backups, no hot water, when it can’t wait, we answer. Day or night, Priority Plumbing shows up fast and fixes it right the first time.
Drains &
Sewer
Slow drains, clogs, and sewer line problems don’t fix themselves. From drain cleaning to full sewer replacement, we diagnose the root cause and get it flowing again.
Commercial Plumbing
Businesses can’t afford plumbing downtime. We handle everything from backflow testing and maintenance contracts to restaurant drain service and new construction rough-ins.
Water
Quality
If your water smells, tastes off, or leaves buildup on everything — there’s a fix. We install whole-home filtration, water softeners, HALO systems, and treat well water at the source.
Water
Heaters
No hot water is never convenient. We repair, replace, and install both tank and tankless water heaters — usually same day, and always with upfront pricing.
Pumps
Sump pumps, well pumps, ejector pumps — we install, repair, and replace all of them. Don’t wait for a pump failure to become a flooded basement or a dry tap.
The Most Expensive Way to Manage Commercial Plumbing Is Reactive
Every business that calls a plumber only when something breaks is paying emergency rates, losing operational time, and discovering problems at the worst possible moment, in the middle of service, during peak hours, or on a weekend when the repair cost is highest. Reactive plumbing management isn’t a strategy. It’s just what happens when there isn’t one.
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A commercial plumbing maintenance contract changes that. Scheduled inspections catch developing problems before they become failures. Annual backflow testing gets handled automatically before compliance deadlines. Drain lines get cleaned before they back up during service. And when something does go wrong, because eventually something always does, you have a licensed team who already knows your building on the other end of the phone.
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We build commercial plumbing maintenance contracts for businesses, restaurants, property managers, HOAs, and commercial facilities throughout Metro East Illinois. Priority Plumbing Services is licensed, bonded, and insured in Illinois (License No. 055-045366) and EPA certified. Every maintenance contract is backed by our 1-year warranty and 100% satisfaction guarantee on all work performed.
Signs Your Business Needs a Plumbing Maintenance Contract
- You've Had Multiple Unexpected Plumbing Failures in the Past Year
One emergency plumbing call is bad luck. Two or three in a year is a pattern, and a pattern means the plumbing system has conditions developing that aren’t being caught before they fail. A maintenance contract puts scheduled eyes on the system so the next failure is caught during an inspection instead of during your busiest day of the week.Â
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Urgency: Call for a consultation — a pattern of failures is exactly what a maintenance contract is designed to prevent.
- You Manage Multiple Units or a Commercial Facility
Property managers and facility operators overseeing multiple units, tenants, or buildings face compounding plumbing risk, more fixtures, more drain lines, more water heaters, more opportunities for something to fail at an inconvenient time. A maintenance contract gives you a single licensed plumbing partner covering all of it, with scheduled service built into the calendar rather than scheduled by crisis.Â
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Urgency: Call to discuss your portfolio — contracts are built around your specific properties and service needs.
- Your Annual Backflow Testing Is Always a Last-Minute Scramble
If backflow testing compliance is something you remember at the deadline rather than something that happens automatically, a maintenance contract solves that. We track your testing schedule, reach out before the deadline, perform the test, handle the documentation, and submit to the municipality, you stay compliant without managing it.Â
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Urgency: Set it up before the next deadline — compliance that happens automatically is compliance that doesn’t get missed.
A restaurant kitchen drain that backs up during service is a health code issue and an operational shutdown. Commercial kitchen drains require more frequent cleaning than most restaurant operators schedule, grease accumulates faster than it does in residential applications. A maintenance contract includes scheduled drain cleaning at the right frequency for your kitchen volume, before the backup happens.
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Urgency: Call before the next service disruption — commercial kitchen drain maintenance is far less expensive than emergency drain response.Â
- You Don't Have a Go-To Licensed Plumber for Your Business
When something goes wrong in a commercial facility without an established plumbing relationship, the response is whoever answers the phone and can get there, not necessarily who’s most familiar with your building or most qualified for the job. A maintenance contract establishes that relationship proactively. When you call Priority Plumbing, your building isn’t a cold call, it’s a property we already know.
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Urgency: Establish the relationship before you need it urgently — a plumber who knows your building responds better than one who doesn’t.
What Commercial Maintenance Contracts Cover
- Scheduled Plumbing Inspections
Regular inspections of your facility’s plumbing system such as water heaters, drain lines, supply connections, shutoff valves, fixtures, and any known problem areas, on a schedule built around your building’s age, usage, and service history. Inspections identify developing conditions before they become failures: a water heater approaching end of life, a drain line with early-stage root intrusion, a supply valve that’s becoming difficult to operate.
Certified annual backflow testing, documentation, and municipal submission handled automatically as part of the contract. No compliance deadlines to track, no last-minute scramble. We schedule the test, perform it, repair the device if it fails, retest, and submit the certification, you receive a copy of the documentation for your records.
- Scheduled Drain Cleaning
Preventative drain cleaning on a schedule matched to your facility type and usage, quarterly for commercial kitchens with high grease volume, semi-annually for general commercial facilities, annually for lower-use commercial properties. Cleaning the drain before it clogs is always less expensive, and less disruptive, than clearing an emergency main line backup during operating hours.
- Priority Scheduling for Service Calls
Contract clients get priority scheduling when something needs attention between scheduled service visits. You’re not competing with new callers for the next available appointment, you’re moved to the front of the schedule as an established client with an active contract. For a restaurant or commercial operation where a plumbing problem means downtime, that scheduling priority has real dollar value.
Benefits of a Commercial Plumbing Maintenance Contract
- Predictable Cost vs Unpredictable Emergency Expense
A maintenance contract converts unpredictable emergency plumbing expenses into a scheduled, predictable cost. Emergency plumbing such as after-hours rates, expedited parts, and disrupted operations, is consistently more expensive than the same repair done during a scheduled visit. The commercial buildings that manage plumbing costs most effectively are the ones that schedule maintenance rather than react to failures.
- One Team That Knows Your Building
A licensed plumbing team that’s been to your facility multiple times knows where the shutoffs are, knows the history of the systems, knows which drain has had issues before, and knows what to look for on every visit. That institutional knowledge makes every service call faster, more accurate, and less disruptive than starting fresh with a new contractor each time. We build that relationship intentionally through maintenance contracts.
- Compliance Handled Automatically
Illinois EPA backflow testing requirements, municipal cross connection control programs, and any facility-specific plumbing compliance obligations are tracked and handled as part of the contract. You don’t miss a deadline because it wasn’t on your calendar, it’s on ours, and we reach out before it arrives.
- Extend the Life of Plumbing Assets
Commercial water heaters, grease traps, backflow preventers, and sump pumps all last longer with regular maintenance than without it. An annual water heater flush removes sediment that causes premature tank failure. Scheduled drain cleaning prevents the grease buildup that collapses drain lines. Regular inspection catches a failing sump pump before it fails during a storm. Maintenance extends useful life, which delays the significant cost of replacement.
- Built Around Your Facility, Not a Generic Template
We don’t offer a one-size contract. A restaurant with high-volume kitchen drains and annual backflow testing requirements has different needs than a property management company overseeing 30 residential units. We build the contract around your specific facility, your compliance obligations, and your service history, so you’re paying for what your building actually needs, not a package designed for someone else.
Your Problem, Solved in 4 Simple Steps
We make the process simple so you can get back to what matters.
Call, Text, or
Book Online
Reach out however works best for you. Prefer not to talk on the phone? Book through our online scheduler anytime.
Get a Quote or Get Scheduled
Need a price first? We'll give you one. Ready to go? We'll get you on the schedule — same day when possible. You'll get a text or email confirmation.
We Show Up and Do the Work
Our licensed team arrives on time, explains what we're doing, and treats your home like our own. No surprises.
Transparent Billing, Warranty in HandÂ
You get a clear invoice and a 1-year warranty on our work. If anything isn't right, we come back and fix it.
WE'LL BE IN TOUCH
Hear It From Your Neighbors
The five star standard we hold ourselves to
- Susan Donaldson
- Tim Darling
- Connor Stich
- Lena Faitz
- Jennifer Diesen
- r williams
Proudly Serving Five Counties Across Southern Illinois
From our home base in Pocahontas, we serve homes and businesses across Madison, Bond, Clinton, Montgomery, and Macoupin Counties. One local team that shows up fast and gets it done right. If you’re in the Metro East or surrounding areas, we’ve got you covered!
Commercial Maintenance Contract Questions
What types of businesses do you offer maintenance contracts to?
Restaurants and food service businesses, retail spaces, office buildings, apartment complexes, HOAs, property management companies, industrial facilities, and any commercial or multi-unit property with plumbing systems that benefit from scheduled maintenance. If you manage a building or operate a business in Metro East Illinois, call us, we’ll tell you whether a contract makes sense for your situation and what it would cover.
What is typically included in a commercial plumbing maintenance contract?
Contracts are built around your specific facility, but typically include scheduled plumbing inspections, annual backflow preventer testing and certification, preventative drain cleaning at the appropriate frequency, water heater maintenance, priority scheduling for service calls, and documentation of all work performed. We assess your facility first and build the scope from there.
How is the contract priced?
Contract pricing is based on your facility type, size, the services included, and the service frequency. We provide a written contract proposal after the initial facility assessment, with a clear breakdown of what’s included and what it costs. No generic pricing tiers that don’t fit your building. Call (618) 207-1647 to schedule an assessment and get a proposal.
Can I include backflow testing in the contract?
Yes, and for most commercial clients, we recommend it. Annual backflow testing handled automatically as part of a maintenance contract means compliance never gets missed. We perform the test, handle the repair if needed, and submit the certification documentation to your municipality. It’s one less compliance obligation to manage yourself.
What happens if something breaks between scheduled visits?
Contract clients receive priority scheduling for service calls between visits. Call (618) 207-1647 and identify yourself as a contract client, you’re moved to the front of the schedule. We’re also available 24/7 for emergencies so a plumbing failure outside business hours is handled the same way as any other emergency call.
Do you offer maintenance contracts for property management companies?
Yes. Property managers overseeing multiple units or buildings benefit significantly from a single licensed plumbing partner covering the full portfolio, consistent service, consistent documentation, and priority response across all properties. We work with property management companies throughout Metro East Illinois and build contracts around portfolio scope and service needs. Call to discuss your properties.