Expert Plumbing Services
Complete plumbing solutions for residential and commercial properties across Metro East Illinois.
- Repair-first approach, we fix it when we can
- Licensed, Bonded & Insured
- 100% satisfaction guarantee
- Repair-first approach, we fix it when we can
- Licensed, Bonded & Insured
- 100% satisfaction guarantee
- Repair-first approach, we fix it when we can
- Licensed, Bonded & Insured
- 100% satisfaction guarantee
- Repair-first approach, we fix it when we can
- Licensed, Bonded & Insured
- 100% satisfaction guarantee
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From Emergency Repairs to Full Installations
Whether it’s a leaking pipe, a failing water heater, or plumbing for a brand-new build, our licensed team handles projects of every size across the metro east region.
Emergency Plumbing
Burst pipes, sewer backups, no hot water, when it can’t wait, we answer. Day or night, Priority Plumbing shows up fast and fixes it right the first time.
Drains &
Sewer
Slow drains, clogs, and sewer line problems don’t fix themselves. From drain cleaning to full sewer replacement, we diagnose the root cause and get it flowing again.
Commercial Plumbing
Businesses can’t afford plumbing downtime. We handle everything from backflow testing and maintenance contracts to restaurant drain service and new construction rough-ins.
Water
Quality
If your water smells, tastes off, or leaves buildup on everything — there’s a fix. We install whole-home filtration, water softeners, HALO systems, and treat well water at the source.
Water
Heaters
No hot water is never convenient. We repair, replace, and install both tank and tankless water heaters — usually same day, and always with upfront pricing.
Pumps
Sump pumps, well pumps, ejector pumps — we install, repair, and replace all of them. Don’t wait for a pump failure to become a flooded basement or a dry tap.
Emergency Plumbing
Burst pipes, sewer backups, no hot water, when it can’t wait, we answer. Day or night, Priority Plumbing shows up fast and fixes it right the first time.
Drains &
Sewer
Slow drains, clogs, and sewer line problems don’t fix themselves. From drain cleaning to full sewer replacement, we diagnose the root cause and get it flowing again.
Commercial Plumbing
Businesses can’t afford plumbing downtime. We handle everything from backflow testing and maintenance contracts to restaurant drain service and new construction rough-ins.
Water
Quality
If your water smells, tastes off, or leaves buildup on everything — there’s a fix. We install whole-home filtration, water softeners, HALO systems, and treat well water at the source.
Water
Heaters
No hot water is never convenient. We repair, replace, and install both tank and tankless water heaters — usually same day, and always with upfront pricing.
Pumps
Sump pumps, well pumps, ejector pumps — we install, repair, and replace all of them. Don’t wait for a pump failure to become a flooded basement or a dry tap.
Your Local Plumbing Team in Metro East Illinois
From a small leaky faucet to a full sewer replacement, we handle it all. Whether it’s for your home or your business, our approach is straight-shooting and simple. We show up, figure out what’s actually wrong, explain your options plainly, and get the plumbing job done right.
Most importantly, we are a repair-first company. If we can fix it, we’ll fix it. That’s how we handle every job at Priority Plumbing Services.
Reliability You Can Count On
- Licensed, Bonded, and Insured: We hold Illinois License No. 055-045366, so you know the work is being done by qualified professionals.
- Expert Team: Our crew includes Journeymen and Apprentices trained to handle both residential and commercial needs.
- Always Available: Plumbing emergencies don’t wait for business hours, so we are available 24/7.
- Same-Day Service: We know you’re busy, so we aim for same-day service whenever our schedule allows.
Our Plumbing Services
We offer a full range of plumbing services designed to keep your water flowing and your mind at ease.
We handle the everyday fixes like leaky faucets, running toilets, garbage disposals, and outdoor spigots.
Whether it’s a constant leak at the base or you need a brand-new install, we’ll help you decide if a repair or a replacement is the smarter call for your toilet.
Gas lines need to be handled carefully and correctly. If you smell gas or need a new line installed, we’re licensed to take care of it safely.
We handle plumbing for remodels and new builds, including rough-ins and full system installs for homes and commercial spaces.
Older pipes can cause ongoing problems. If repairs keep adding up, repiping may be the better long-term option. We’ll help you understand when that time comes.Â
Low pressure or unexplained wet spots in your yard can point to a water line issue. We’ll find the problem and walk you through the best way to fix it.
If your water pressure is too high, too low, or inconsistent, it could be related to your pressure-reducing valve. We diagnose and replace them when needed.
Not Sure What You Need?
Not every plumbing issue is obvious. Sometimes you just notice something isn’t right. At Priority Plumbing, we understand that. Below a few common signs and what they might point to:
No hot water or not enough hot WATER
Likely service: Water Heater Repair or Replacement
Multiple drains backing up at once or sewage smell in the house
Water bill went up with no clear reason
Likely service: Leak Detection or Water Line Inspection
 Low water pressure throughout the whole house
 Likely service: PRV Repair, Water Line Repair, or Repiping
Water looks brown, tastes off, or smells like sulfur
Likely service: Water Quality Testing and Treatment
Why Choose Priority Plumbing Services
Priority Plumbing was built to be the company people trust. As a family-owned business built from the ground up, we take pride in doing the job right. Kyle spent over a decade in the trade before starting the company, and that experience shows in every job we handle.
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We aren’t looking for a quick win; we want to be the team you trust for the next 30 years. That’s why we stand behind everything we do with 1-year warranties and a 100% satisfaction guarantee. If something isn’t right, we’ll come back and make it right.
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The EPA estimates household leaks waste nearly 10,000 gallons of water per year on average. Catching small problems early saves water, money, and serious damage down the road. That’s why our repair-first approach matters. We help you fix what’s actually wrong before it becomes something bigger.
Flexible Payment Options
We understand that plumbing repairs can sometimes be an unexpected expense. To make things easier, we offer financing options through Housecall Pro and Wisetack.Â
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The process is designed to be low-stress with an easy pre-qualification step, quick approvals, and options for various credit levels.Â
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If you prefer to skip the credit card fees, we also accept payments by cash or check.
Deals and Discounts
We believe honest plumbing should also be affordable. Take advantage of these limited-time offers and everyday discounts for homeowners and businesses across Southern Illinois.
Leave Your Plumbing to the Team That Puts You First
Kyle Gruner started this plumbing company because he believed homeowners
and businesses in Illinois deserved a plumber who values integrity over a quick sale. We aren’t looking to disappear after one job; we want to be the team you call for the next 30 years. That’s why we stand behind our work with 1-year warranties and a 100% satisfaction guarantee. Iif something isn’t right, we’ll come back and fix it.
Need help now? Call or text us anytime to get on the schedule. Prefer not to talk on the phone? Use the button below to book online.
Hear It From Your Neighbors
The five star standard we hold ourselves to
- Susan Donaldson
- Tim Darling
- Connor Stich
- Lena Faitz
- Jennifer Diesen
- r williams
Proudly Serving Five Counties Across Southern Illinois
From our home base in Pocahontas, we serve homes and businesses across Madison, Bond, Clinton, Montgomery, and Macoupin Counties. One local team that shows up fast and gets it done right. If you’re in the Metro East or surrounding areas, we’ve got you covered!
Plumbing Service Frequently Asked Questions
What areas do you serve?
We serve residential and commercial customers throughout Metro East Illinois, specifically covering Madison County, Bond County, Clinton County, Montgomery County, and Macoupin County. This includes communities like Greenville, Highland, Pocahontas, Troy, and Edwardsville
Are you licensed and insured?
Yes. Priority Plumbing Services is licensed, bonded, and insured in Illinois. Our state plumbing license number is 055-045366. We’re also EPA certified and members of the Greenville and Highland Chambers of Commerce.
Do you offer emergency plumbing service?
Yes. Priority Plumbing is available 24/7. If you have a plumbing emergency, call or text us anytime at (618) 207-1647. We aim to respond the same day whenever possible.
Do you work on commercial properties?
We do. We serve businesses, restaurants, property managers, and commercial facilities across Metro East Illinois. Backflow testing, maintenance contracts, commercial drain cleaning, and more.
Do you offer financing?
Yes. We offer financing through Wisetack with a quick pre-qualification process, fast approvals, and multiple tiers for all credit levels. Ask about it when you call or book online.Â