Toilet Giving You Trouble?
Fast, honest toilet repair and installation for homes and businesses across Metro East Illinois.
- Repair-first approach, we fix it when we can
- Licensed, Bonded & Insured
- 100% satisfaction guarantee
- Repair-first approach, we fix it when we can
- Licensed, Bonded & Insured
- 100% satisfaction guarantee
- Repair-first approach, we fix it when we can
- Licensed, Bonded & Insured
- 100% satisfaction guarantee
- Repair-first approach, we fix it when we can
- Licensed, Bonded & Insured
- 100% satisfaction guarantee
Thank you. Our team received your request and will contact you shortly to schedule your plumbing service.
If your issue is urgent, you can also call us directly.
From Emergency Repairs to Full Installations
Whether it’s a leaking pipe, a failing water heater, or plumbing for a brand-new build, our licensed team handles projects of every size across the metro east region.
Emergency Plumbing
Burst pipes, sewer backups, no hot water, when it can’t wait, we answer. Day or night, Priority Plumbing shows up fast and fixes it right the first time.
Drains &
Sewer
Slow drains, clogs, and sewer line problems don’t fix themselves. From drain cleaning to full sewer replacement, we diagnose the root cause and get it flowing again.
Commercial Plumbing
Businesses can’t afford plumbing downtime. We handle everything from backflow testing and maintenance contracts to restaurant drain service and new construction rough-ins.
Water
Quality
If your water smells, tastes off, or leaves buildup on everything — there’s a fix. We install whole-home filtration, water softeners, HALO systems, and treat well water at the source.
Water
Heaters
No hot water is never convenient. We repair, replace, and install both tank and tankless water heaters — usually same day, and always with upfront pricing.
Pumps
Sump pumps, well pumps, ejector pumps — we install, repair, and replace all of them. Don’t wait for a pump failure to become a flooded basement or a dry tap.
Emergency Plumbing
Burst pipes, sewer backups, no hot water, when it can’t wait, we answer. Day or night, Priority Plumbing shows up fast and fixes it right the first time.
Drains &
Sewer
Slow drains, clogs, and sewer line problems don’t fix themselves. From drain cleaning to full sewer replacement, we diagnose the root cause and get it flowing again.
Commercial Plumbing
Businesses can’t afford plumbing downtime. We handle everything from backflow testing and maintenance contracts to restaurant drain service and new construction rough-ins.
Water
Quality
If your water smells, tastes off, or leaves buildup on everything — there’s a fix. We install whole-home filtration, water softeners, HALO systems, and treat well water at the source.
Water
Heaters
No hot water is never convenient. We repair, replace, and install both tank and tankless water heaters — usually same day, and always with upfront pricing.
Pumps
Sump pumps, well pumps, ejector pumps — we install, repair, and replace all of them. Don’t wait for a pump failure to become a flooded basement or a dry tap.
Toilet Problems Don't Fix Themselves
A running toilet seems minor until you see your water bill. A toilet that rocks at the base or leaks around the floor can quietly damage your subfloor for months before you notice. And a toilet that won’t flush all the way, or backs up regularly, usually points to something beyond a simple plunge.
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We handle toilet repair and installation for residential and commercial customers throughout Metro East Illinois. Whether it’s a worn flapper causing a phantom flush, a failed wax ring leaking at the base, or a toilet that needs full replacement, we diagnose it correctly and fix it the right way. Most toilet repairs are completed same-visit.
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Priority Plumbing Services is licensed, bonded, and insured in Illinois (License No. 055-045366). We carry common toilet repair parts on our trucks such as flappers, fill valves, flush valves, wax rings, and supply lines, so there’s no waiting on a parts run for most standard repairs. Every job is backed by our 1-year warranty and 100% satisfaction guarantee.
Signs Your Toilet Needs Repair or Replacement
- Toilet Runs Constantly or Cycles On and Off
A toilet that runs between flushes, or one that kicks on every 20 minutes without anyone touching it, is usually a worn flapper or a faulty fill valve. A running toilet can waste 200 gallons of water per day, silently driving up your water bill.Â
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Urgency: Schedule soon — the waste adds up fast and the fix is usually simple.
- Toilet Leaking at the Base
Water pooling around the base of a toilet after flushing usually means the wax ring seal between the toilet and the floor flange has failed. Left unaddressed, this leak damages your subfloor, underlayment, and potentially the ceiling below if the bathroom is on an upper floor.Â
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Urgency: Call soon — subfloor damage from a wax ring leak compounds quickly.
- Toilet Won't Flush Properly or Flushes Weakly
A weak or incomplete flush often points to a clogged rim jet, low water level in the tank, a failing flapper, or a partial clog in the drain line. If the toilet flushes slowly but clears, it’s usually a component issue. If it barely flushes at all, the drain line needs attention.Â
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Urgency: Schedule soon — a weak-flushing toilet typically worsens over time.
- Toilet Rocks or Feels Loose at the Floor
A toilet that moves when you sit on it usually has loose toilet bolts, a damaged floor flange, or a deteriorated wax ring. Rocking accelerates wax ring failure and can crack the porcelain base of the toilet itself if left long enough.Â
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Urgency: Call soon — a rocking toilet leads to a leaking one.
- Toilet Keeps Backing Up or Overflowing
A toilet that clogs regularly, even with normal use, usually points to a partial drain line blockage, a venting problem, or in some cases a sewer line issue. A toilet that overflows without warning may have a main line backup affecting the whole house.Â
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Urgency: Call today — recurring overflows are not a toilet problem, they’re a drain or sewer problem.
Types of Toilet Repair & Installation We Handle
- Toilet Repair, Internal Components
Flapper replacement, fill valve replacement, flush valve repair, toilet handle and chain adjustment, and tank-to-bowl seal repair. These are the most common toilet repairs, most are completed in under an hour with parts we carry on the truck.
- Wax Ring Replacement & Flange Repair
When a toilet leaks at the base, the wax ring needs replacement. This involves pulling the toilet, inspecting the floor flange for cracks or corrosion, replacing the wax ring and hardware, and resetting the toilet. If the flange is damaged, we repair or replace it before resetting.
- Toilet Installation & Replacement
New toilet installation, comfort height toilet upgrades, toilet replacement for remodels, and commercial toilet installation. We help you select the right toilet for your space like standard, comfort height, low-flow, or commercial, and install it correctly the first time.
- Commercial Toilet Service
Flush valve repair and replacement, commercial toilet installation, flushometer service, and commercial bathroom fixture repairs for businesses, restaurants, and commercial facilities throughout Metro East Illinois.
Benefits of Professional Toilet Repair
- Stop Wasting Water and Money
A running toilet wastes an average of 200 gallons of water per day, that’s roughly 6,000 gallons per month added to your water bill for a problem that costs far less to fix than it costs to ignore. The EPA estimates that toilet leaks account for nearly 31% of indoor household water use. Fixing a faulty flapper or fill valve is one of the fastest ways to cut your water bill.
- Protect Your Floor and Subfloor
A slow wax ring leak doesn’t make a big puddle, it seeps quietly under the toilet base and into your subfloor over weeks or months. By the time you notice water damage, the repair is significantly more expensive than the original wax ring replacement would have been. Catching it early is the difference between a $150 fix and a $1,500 floor repair.
- Repair First, Replace When It Makes Sense
Most toilet problems are component failures, a $10 flapper, a fill valve, a wax ring. We fix what’s actually broken. If a toilet is cracked, structurally compromised, or old enough that repeated repairs don’t make economic sense, we’ll tell you honestly and help you choose a replacement that fits your bathroom and your budget.
- Same-Day Service on Most Calls
Toilet problems are disruptive, especially in a single-bathroom home or a commercial facility. We aim for same-day service on toilet repair calls throughout Metro East Illinois and carry common parts on every truck so most repairs don’t require a return visit.
- Licensed Work That Holds Up
A toilet reset done incorrectly such as wrong wax ring thickness, improper flange height, overtightened bolts, will leak again. We’re licensed, we do it right, and we back every toilet repair and installation with our 1-year warranty.
Your Problem, Solved in 4 Simple Steps
We make the process simple so you can get back to what matters.
Call, Text, or
Book Online
Reach out however works best for you. Prefer not to talk on the phone? Book through our online scheduler anytime.
Get a Quote or Get Scheduled
Need a price first? We'll give you one. Ready to go? We'll get you on the schedule — same day when possible. You'll get a text or email confirmation.
We Show Up and Do the Work
Our licensed team arrives on time, explains what we're doing, and treats your home like our own. No surprises.
Transparent Billing, Warranty in HandÂ
You get a clear invoice and a 1-year warranty on our work. If anything isn't right, we come back and fix it.
WE'LL BE IN TOUCH
Hear It From Your Neighbors
The five star standard we hold ourselves to
- Susan Donaldson
- Tim Darling
- Connor Stich
- Lena Faitz
- Jennifer Diesen
- r williams
Proudly Serving Five Counties Across Southern Illinois
From our home base in Pocahontas, we serve homes and businesses across Madison, Bond, Clinton, Montgomery, and Macoupin Counties. One local team that shows up fast and gets it done right. If you’re in the Metro East or surrounding areas, we’ve got you covered!
Toilet Repair & Installation Questions
How much does toilet repair cost?
Most common toilet repairs like flapper, fill valve, and wax ring, are straightforward and priced accordingly. We provide a written estimate before any work begins so you know the cost upfront. For larger repairs or full replacement, financing is available through Wisetack.
Should I repair or replace my toilet?
If the toilet is structurally sound and the problem is a worn internal component, repair almost always makes more sense. Toilets installed before 1994 use 3.5 gallons or more per flush, replacing an older unit with a modern low-flow toilet (1.28 gpf) can meaningfully reduce your water bill over time. We give you both options with honest numbers.
My toilet runs but stops when I jiggle the handle, what's wrong?
Almost always a worn or misaligned flapper. Jiggling the handle reseats the flapper temporarily, but it will keep happening until the flapper is replaced. It’s a quick, inexpensive repair, and one of the most common toilet calls we get.
How long does a toilet repair or replacement take?
Most internal component repairs like flapper, fill valve, and handle, take 30 to 45 minutes. A wax ring replacement with toilet reset typically runs 45 to 90 minutes depending on flange condition. A full toilet replacement is usually 1 to 2 hours. Most calls are completed same-visit.
My toilet keeps clogging, is that a toilet problem or a drain problem?
If it clogs once after heavy use, it’s likely the toilet or a localized clog. If it clogs regularly with normal use, or if multiple fixtures in the house are draining slowly, it’s almost certainly a drain line or main sewer line issue, not the toilet itself.
Do you install commercial toilets and flushometers?
Yes. Commercial toilet installation, flushometer repair and replacement, and commercial bathroom fixture service for businesses throughout Metro East Illinois. Call (618) 207-1647, same 24/7 availability as residential.