What's Actually in Your Water?
Water filtration, softening, HALO treatment, and well water services for homes and businesses across Metro East Illinois.
- Repair-first approach, we fix it when we can
- Licensed, Bonded & Insured
- 100% satisfaction guarantee
- Repair-first approach, we fix it when we can
- Licensed, Bonded & Insured
- 100% satisfaction guarantee
- Repair-first approach, we fix it when we can
- Licensed, Bonded & Insured
- 100% satisfaction guarantee
- Repair-first approach, we fix it when we can
- Licensed, Bonded & Insured
- 100% satisfaction guarantee
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From Emergency Repairs to Full Installations
Whether it’s a leaking pipe, a failing water heater, or plumbing for a brand-new build, our licensed team handles projects of every size across the metro east region.
Emergency Plumbing
Burst pipes, sewer backups, no hot water, when it can’t wait, we answer. Day or night, Priority Plumbing shows up fast and fixes it right the first time.
Drains &
Sewer
Slow drains, clogs, and sewer line problems don’t fix themselves. From drain cleaning to full sewer replacement, we diagnose the root cause and get it flowing again.
Commercial Plumbing
Businesses can’t afford plumbing downtime. We handle everything from backflow testing and maintenance contracts to restaurant drain service and new construction rough-ins.
Water
Quality
If your water smells, tastes off, or leaves buildup on everything — there’s a fix. We install whole-home filtration, water softeners, HALO systems, and treat well water at the source.
Water
Heaters
No hot water is never convenient. We repair, replace, and install both tank and tankless water heaters — usually same day, and always with upfront pricing.
Pumps
Sump pumps, well pumps, ejector pumps — we install, repair, and replace all of them. Don’t wait for a pump failure to become a flooded basement or a dry tap.
Emergency Plumbing
Burst pipes, sewer backups, no hot water, when it can’t wait, we answer. Day or night, Priority Plumbing shows up fast and fixes it right the first time.
Drains &
Sewer
Slow drains, clogs, and sewer line problems don’t fix themselves. From drain cleaning to full sewer replacement, we diagnose the root cause and get it flowing again.
Commercial Plumbing
Businesses can’t afford plumbing downtime. We handle everything from backflow testing and maintenance contracts to restaurant drain service and new construction rough-ins.
Water
Quality
If your water smells, tastes off, or leaves buildup on everything — there’s a fix. We install whole-home filtration, water softeners, HALO systems, and treat well water at the source.
Water
Heaters
No hot water is never convenient. We repair, replace, and install both tank and tankless water heaters — usually same day, and always with upfront pricing.
Pumps
Sump pumps, well pumps, ejector pumps — we install, repair, and replace all of them. Don’t wait for a pump failure to become a flooded basement or a dry tap.
Clean Water Services for Metro East Illinois Homes and Businesses
Hard water leaves white buildup on your faucets and shortens the life of your water heater and pipes. Well water in rural Bond, Clinton, and Montgomery Counties can carry bacteria, iron, sulfur, and sediment. City water, while treated, still picks up minerals and byproducts on the way to your tap. Water quality problems are common across Metro East Illinois, and most of them are fixable.
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We install and service water filtration systems, water softeners, HALO Water Treatment systems, and well water equipment for residential and commercial customers throughout our service area. Priority Plumbing Services is a certified HALO installer, one of the only plumbers in Metro East Illinois who can properly install and service this system. That’s not something our competitors can offer.
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Our approach is the same here as on every other job. We look at what your water actually contains, explain your options honestly, and install the right solution, not the most expensive one. Licensed, bonded, and insured in Illinois (License No. 055-045366), with a 1-year warranty and 100% satisfaction guarantee on every installation.
Your Problem, Solved in 4 Simple Steps
We make the process simple so you can get back to what matters.
1
Call, Text, or
Book Online
Reach out however works best for you. Prefer not to talk on the phone? Book through our online scheduler anytime.
Get a Quote or Get Scheduled
Need a price first? We'll give you one. Ready to go? We'll get you on the schedule — same day when possible. You'll get a text or email confirmation.
We Show Up and Do the Work
Our licensed team arrives on time, explains what we're doing, and treats your home like our own. No surprises.
Transparent Billing, Warranty in HandÂ
You get a clear invoice and a 1-year warranty on our work. If anything isn't right, we come back and fix it.
Call, Text, or Book Online
Call, Text, or Book Online Reach out however works best for you. Prefer not to talk on the phone? Book through our online scheduler anytime.
Get a Quote or Get Scheduled
Get a Quote or Get Scheduled Need a price first? We’ll give you one. Ready to go? We’ll get you on the schedule — same day when possible. You’ll get a text or email confirmation.
We Show Up and Do the Work
We Show Up and Do the Work Our licensed team arrives on time, explains what we’re doing, and treats your home like our own. No surprises.
Transparent Billing
Transparent Billing You get a clear invoice and a 1-year warranty on our work. If anything isn’t right, we come back and fix it.
Talk to a master plumber
Our Water Quality Services
Whole-home water filtration removes contaminants at the point of entry, before water reaches any fixture in your house. Water softeners address hard water specifically, eliminating the mineral buildup that damages pipes, water heaters, and appliances over time. We install and service both, and can help you decide which solution fits your situation.Â
The HALO 5 whole-home water treatment system combines multi-stage filtration with the HALO ION inline water conditioner, addressing hard water, chlorine, chloramines, and a wide range of contaminants without salt or chemicals. We’re a certified HALO installer, which means we’re trained and authorized to install and service this system correctly. No local competitor can say the same.
Rural properties throughout Bond, Clinton, and Montgomery Counties rely on private well water. Well water isn’t regulated by the same standards as municipal supply, which means testing and treatment are the homeowner’s responsibility. We test, treat, and service well water systems like addressing bacteria, iron, sulfur, hardness, sediment, and pressure issues.
Not Sure What Water Quality Service You Need?
Water problems show up differently depending on the source and what’s in it. Here’s how to read the signs.
White or yellow buildup on faucets, showerheads, and appliances
Water smells like rotten eggs or sulfur
Possible causes: Hydrogen sulfide, common in well water and some municipal suppliesÂ
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Likely service: Well Water Testing and Treatment or Whole-Home FiltrationÂ
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Urgency: Call soon — sulfur odor often indicates other water quality issues worth testingÂ
Water tastes off, has a chlorine smell, or looks slightly discolored
Possible causes: Chlorine or chloramine treatment byproducts in city water, or sediment and dissolved mineralsÂ
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Likely service: Whole-Home Water Filtration or HALO Water TreatmentÂ
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Urgency: Not urgent, but worth addressing, filtration improves taste, odor, and long-term health
You're on well water and haven't tested it recently
Possible causes: Bacterial contamination, iron, nitrates, arsenic, or sediment, all common in Illinois well waterÂ
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Likely service: Well Water Testing, then targeted treatment based on resultsÂ
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Urgency: Schedule soon, the EPA recommends annual well water testing for private wellsÂ
You want whole-home treatment without salt, chemicals, or ongoing maintenance
Possible causes: Preference for low-maintenance, salt-free water treatmentÂ
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Likely service: HALO Water Treatment SystemÂ
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Urgency: No urgency, call when you’re ready to explore optionsÂ
Benefits of Professional Water Quality Service
- Protect Your Plumbing and Appliances
Hard water is one of the most common causes of premature water heater failure, pipe scaling, and appliance breakdown in Metro East Illinois homes. The U.S. Geological Survey estimates that approximately 85% of American homes have hard water to some degree. Treating your water at the source protects everything downstream like your pipes, water heater, dishwasher, and washing machine included.
- Know What You're Actually Drinking
Municipal water meets EPA standards at the treatment plant, but it travels through aging pipes before it reaches your tap. Well water has no municipal oversight at all. A water quality test tells you exactly what’s in your water. From there, the right filtration or treatment system gives you confidence in every glass, every shower, every meal cooked at home.
- Certified Installation Done Right
A water treatment system installed incorrectly, wrong sizing, improper bypass valves, poor placement, won’t perform the way it should. As a certified HALO installer and licensed Illinois plumber, we install every system to manufacturer specifications and back it with our 1-year warranty. You get the system working the way it was designed to work.
- Solutions for City Water and Well Water
Metro East Illinois is a mix of municipal water customers and rural well water households, especially across Bond, Clinton, and Montgomery Counties. We’re set up to serve both. Whether your concern is hard city water or untreated well water, we have equipment and experience specific to each situation.
Deals and Discounts
We believe honest plumbing should also be affordable. Take advantage of these limited-time offers and everyday discounts for homeowners and businesses across Southern Illinois.
Hear It From Your Neighbors
The five star standard we hold ourselves to
- Susan Donaldson
- Tim Darling
- Connor Stich
- Lena Faitz
- Jennifer Diesen
- r williams
Proudly Serving Five Counties Across Southern Illinois
From our home base in Pocahontas, we serve homes and businesses across Madison, Bond, Clinton, Montgomery, and Macoupin Counties. One local team that shows up fast and gets it done right. If you’re in the Metro East or surrounding areas, we’ve got you covered!
Water Quality Questions
Is my tap water safe in Metro East Illinois?
Municipal water throughout Madison County meets EPA drinking water standards, but hardness levels and treatment byproducts vary by city. If you’re on well water in Bond, Clinton, or Montgomery County, your water isn’t tested by anyone unless you test it yourself. We can help you understand what’s in your water and what, if anything, needs to be addressed.
What is HALO water treatment and why does it matter?
HALO is a whole-home water treatment system that combines multi-stage filtration with a salt-free water conditioning technology called the HALO ION. It addresses hard water, chlorine, chloramines, sediment, and other contaminants without chemicals or ongoing salt purchases. We’re certified HALO installers, one of the only plumbers in Metro East Illinois with that credential.
Should I get a water softener or a water filtration system?
They solve different problems. A water softener targets hardness such as mineral buildup from calcium and magnesium. A filtration system addresses a broader range of contaminants including sediment, chlorine, and organic compounds. The HALO system does both in one unit. We’ll help you figure out which approach fits your water and your home.
How often should well water be tested?
The EPA recommends testing private well water at least once a year for bacteria and nitrates, and any time you notice changes in taste, smell, or appearance. In Illinois, well water can also contain arsenic, iron, and sediment depending on your location and well depth. We test and treat well water for customers throughout the rural counties in our service area.
Do you service commercial properties for water quality?
Yes. Restaurants, food service businesses, and commercial facilities with water quality requirements can benefit from filtration and treatment systems. Water quality directly affects equipment life and product quality in food service environments. Call us to talk through what makes sense for your operation.
How much does a water filtration or softener system cost?
Cost depends on the system type, home size, and water conditions. We provide upfront written estimates before any work begins. For larger installations, financing is available through Wise Stack with quick approvals and multiple tiers for all credit levels.