Drain and Sewer Services

From a slow drain to a full sewer line repair, we help homeowners and businesses across Madison, Bond, and Clinton Counties get things back to normal.

GET HELP NOW
Choose the option that best describes your situation.
where can we reach you?
We'll contact you shortly to confirm your service request.
where can we reach you?
We'll contact you shortly to confirm your service request.
where can we reach you?
We'll contact you shortly to confirm your service request.
Tell us a little about the problem.
Our team will contact you shortly to schedule service.
Request Sent Successfully

Thank you. Our team received your request and will contact you shortly to schedule your plumbing service.

If your issue is urgent, you can also call us directly.

From Emergency Repairs to Full Installations

Whether it’s a leaking pipe, a failing water heater, or plumbing for a brand-new build, our licensed team handles projects of every size across the metro east region.

Emergency Plumbing

Burst pipes, sewer backups, no hot water, when it can’t wait, we answer. Day or night, Priority Plumbing shows up fast and fixes it right the first time.

Drains &
Sewer

Slow drains, clogs, and sewer line problems don’t fix themselves. From drain cleaning to full sewer replacement, we diagnose the root cause and get it flowing again.

Commercial Plumbing

Businesses can’t afford plumbing downtime. We handle everything from backflow testing and maintenance contracts to restaurant drain service and new construction rough-ins.

Water
Quality

If your water smells, tastes off, or leaves buildup on everything — there’s a fix. We install whole-home filtration, water softeners, HALO systems, and treat well water at the source.

Water
Heaters

No hot water is never convenient. We repair, replace, and install both tank and tankless water heaters — usually same day, and always with upfront pricing.

Pumps

Sump pumps, well pumps, ejector pumps — we install, repair, and replace all of them. Don’t wait for a pump failure to become a flooded basement or a dry tap.

Drain or Sewer Problem? We'll Figure It Out.

Some drain problems are easy to brush off. A slow sink. A clog that comes and goes.

 

But other times, it’s more serious. Water backing up. Sewage smells. Multiple drains acting up at once.

 

That’s when it’s time to take a closer look.

 

At Priority Plumbing Services, we handle a full range of sewer services and drain services Metro East IL homeowners and businesses rely on. That includes drain cleaning, inspections, repairs, and full sewer line replacement when needed.

 

We serve both residential and commercial properties throughout Madison County, Bond County, and Clinton County, Illinois.

 

Our approach stays the same no matter the problem. We take the time to figure out what’s actually going on before recommending a fix. If it can be cleared or repaired, we’ll do that first. If something bigger is needed, we’ll explain why.

Your Problem, Solved in 4 Simple Steps

We make the process simple so you can get back to what matters.

1
2
3
4

Call, Text, or
Book Online

Reach out however works best for you. Prefer not to talk on the phone? Book through our online scheduler anytime.

Get a Quote or Get Scheduled

Need a price first? We'll give you one. Ready to go? We'll get you on the schedule — same day when possible. You'll get a text or email confirmation.

We Show Up and Do the Work

Our licensed team arrives on time, explains what we're doing, and treats your home like our own. No surprises.

Transparent Billing, Warranty in Hand 

You get a clear invoice and a 1-year warranty on our work. If anything isn't right, we come back and fix it.

Call, Text, or Book Online

Reach out however works best for you. Prefer not to talk on the phone? Book through our online scheduler anytime.

Need a price first? We’ll give you one. Ready to go? We’ll get you on the schedule — same day when possible. You’ll get a text or email confirmation.

Our licensed team arrives on time, explains what we’re doing, and treats your home like our own. No surprises.

You get a clear invoice and a 1-year warranty on our work. If anything isn’t right, we come back and fix it.

Talk to a master plumber

Our Drain & Sewer Services

Drain and sewer issues can come from a lot of different causes. Here’s how we handle them.

Clogged sinks, showers, or floor drains are common. We clear blockages and look at what caused them so the problem doesn’t keep coming back.

For tougher buildup like grease or debris inside the pipe, hydro jetting clears the line more thoroughly. This is often used when clogs keep returning.

Cracked or damaged sewer lines need more than a simple cleaning. We handle sewer line repair and sewer repair Metro East Illinois homeowners may need when pipes are worn out or failing.

Not every sewer issue requires digging up your yard. In some cases, repairs can be done with less disruption depending on the condition of the pipe.

Before recommending major work, we inspect the line using a camera. This helps us see exactly what’s going on inside the pipe so we can fix the right problem.

When pipes run under a concrete slab, repairs take a different approach. We assess the situation and explain the best way to move forward.

Not Sure What Drain or Sewer Service You Need?

It’s not always obvious what’s causing the problem. Here’s how to read what your drains and sewer are telling you.

One drain is slow or clogged

Possible causes: Hair, soap, grease, or debris in that fixture’s trap or drain line

 

Likely service: Drain Cleaning

Multiple drains are slow or backing up at once

Possible causes: Main sewer line blockage, tree root intrusion, or partial collapse

 

Likely service: Sewer Camera Inspection, then Drain Cleaning or Sewer Repair 

Sewage smell inside or outside the house

Possible causes: Sewer line crack, failed wax ring, venting issue, or septic problem

 

Likely service: Sewer Camera Inspection or Sewer Line Repair

Drains keep clogging even after cleaning

Possible causes: Grease buildup, root intrusion, pipe scaling, or pipe damage

 

Likely service: Hydro Jetting or Trenchless Pipe Lining 

Warm spot on the floor, water stain on slab, or unexplained wet area

 Possible causes: Sewer or water line failure beneath the concrete slab

 

 Likely service: Underslab Plumbing Inspection and Repair 

Why Professional Drain & Sewer Service Matters

A drain snake clears a clog. A camera inspection tells you why the clog keeps coming back. Professional drain and sewer service gets to the actual cause.

Sewer line failures beneath slabs or in the yard can destabilize soil, crack foundations, and cause water damage that spreads far beyond the original break. Catching and repairing sewer problems early is one of the most effective ways to protect your property’s structure.

Drain and sewer repairs done by an unlicensed contractor, or not done at all, can fail inspections, void homeowner’s insurance claims, or simply fail again. Every job we do is backed by our 1-year warranty and 100% satisfaction guarantee. If it’s not right, we come back and fix it.

Not every sewer problem needs a full excavation. Trenchless repair, epoxy lining, hydro jetting, and targeted camera-guided repairs all exist because the right fix depends on what’s actually wrong. We explain the options and let you decide with full information.

Flexible Payment Options

We understand that sewer line repair can be an unexpected investment. To help, we offer financing through Housecall Pro and Wise Stack.

 

The process is low-stress with quick approvals for various credit levels.

 

We also accept cash or check to help you avoid extra credit card fees.

Deals and Discounts

We believe honest plumbing should also be affordable. Take advantage of these limited-time offers and everyday discounts for homeowners and businesses across Southern Illinois.

Real Solutions for Stubborn Drain and Sewer Issues

Drain and sewer problems don’t always start big, but they can turn into something bigger if they’re ignored.If something doesn’t feel right, it’s worth getting it checked.

 

At Priority Plumbing Services, we take the time to understand the issue, explain your options, and fix what needs to be fixed. If you need help with sewer line repair or any kind of drain issue, call or text us to get on the schedule.

Hear It From Your Neighbors

The five star standard we hold ourselves to

Proudly Serving Five Counties Across Southern Illinois

From our home base in Pocahontas, we serve homes and businesses across Madison, Bond, Clinton, Montgomery, and Macoupin Counties. One local team that shows up fast and gets it done right. If you’re in the Metro East or surrounding areas, we’ve got you covered!

Drain & Sewer Service Questions

Should I call a plumber or a drain cleaning company?

If it’s a single slow drain, a drain cleaning company may handle it. But if multiple drains are affected, there’s sewage smell, or the problem keeps coming back, call a licensed plumber. We can diagnose what’s actually causing the problem.

In Metro East Illinois, common issues include tree root intrusion, grease buildup, and aging cast iron pipes that have reached the end of their life.

Yes. We provide septic services Metro East residents and business owners can count on for drain-related issues and inspections.

Cost depends on the method, length of pipe, and access. Trenchless options typically run less than traditional excavation. We provide written estimates before any work begins.

We recommend it. A sewer scope inspection before closing can reveal cracked lines, root intrusion, or aging pipe conditions that a standard home inspection misses. It’s a small cost that can prevent a large surprise after you move in.

WE'LL BE IN TOUCH