No Hot Water? Let's Fix That.
Tank and tankless water heater repair, installation, and maintenance for homes and businesses across Metro East Illinois.
- Repair-first approach, we fix it when we can
- Licensed, Bonded & Insured
- 100% satisfaction guarantee
- Repair-first approach, we fix it when we can
- Licensed, Bonded & Insured
- 100% satisfaction guarantee
- Repair-first approach, we fix it when we can
- Licensed, Bonded & Insured
- 100% satisfaction guarantee
- Repair-first approach, we fix it when we can
- Licensed, Bonded & Insured
- 100% satisfaction guarantee
Thank you. Our team received your request and will contact you shortly to schedule your plumbing service.
If your issue is urgent, you can also call us directly.
From Emergency Repairs to Full Installations
Whether it’s a leaking pipe, a failing water heater, or plumbing for a brand-new build, our licensed team handles projects of every size across the metro east region.
Emergency Plumbing
Burst pipes, sewer backups, no hot water, when it can’t wait, we answer. Day or night, Priority Plumbing shows up fast and fixes it right the first time.
Drains &
Sewer
Slow drains, clogs, and sewer line problems don’t fix themselves. From drain cleaning to full sewer replacement, we diagnose the root cause and get it flowing again.
Commercial Plumbing
Businesses can’t afford plumbing downtime. We handle everything from backflow testing and maintenance contracts to restaurant drain service and new construction rough-ins.
Water
Quality
If your water smells, tastes off, or leaves buildup on everything — there’s a fix. We install whole-home filtration, water softeners, HALO systems, and treat well water at the source.
Water
Heaters
No hot water is never convenient. We repair, replace, and install both tank and tankless water heaters — usually same day, and always with upfront pricing.
Pumps
Sump pumps, well pumps, ejector pumps — we install, repair, and replace all of them. Don’t wait for a pump failure to become a flooded basement or a dry tap.
Emergency Plumbing
Burst pipes, sewer backups, no hot water, when it can’t wait, we answer. Day or night, Priority Plumbing shows up fast and fixes it right the first time.
Drains &
Sewer
Slow drains, clogs, and sewer line problems don’t fix themselves. From drain cleaning to full sewer replacement, we diagnose the root cause and get it flowing again.
Commercial Plumbing
Businesses can’t afford plumbing downtime. We handle everything from backflow testing and maintenance contracts to restaurant drain service and new construction rough-ins.
Water
Quality
If your water smells, tastes off, or leaves buildup on everything — there’s a fix. We install whole-home filtration, water softeners, HALO systems, and treat well water at the source.
Water
Heaters
No hot water is never convenient. We repair, replace, and install both tank and tankless water heaters — usually same day, and always with upfront pricing.
Pumps
Sump pumps, well pumps, ejector pumps — we install, repair, and replace all of them. Don’t wait for a pump failure to become a flooded basement or a dry tap.
Water Heater Services for Metro East Illinois Homes and Businesses
When your water heater fails, it’s not a background problem, it affects every shower, every load of laundry, every time you run the dishwasher. Whether your tank is leaking, your water isn’t getting hot enough, or your unit has simply reached the end of its life, we get it sorted out fast.
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We repair, install, and maintain both traditional tank and tankless water heaters for residential and commercial customers throughout Madison, Bond, Clinton, Montgomery, and Macoupin Counties. We service all major brands and carry common parts on our trucks, so most repairs are handled the same visit. When replacement is the right call, we help you choose the right unit for your home or facility and install it correctly.
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Priority Plumbing Services is licensed, bonded, and insured in Illinois (License No. 055-045366). Every water heater installation and repair comes with our 1-year warranty and 100% satisfaction guarantee. If something isn’t right, we come back and fix it.
Your Problem, Solved in 4 Simple Steps
We make the process simple so you can get back to what matters.
1
Call, Text, or
Book Online
Reach out however works best for you. Prefer not to talk on the phone? Book through our online scheduler anytime.
Get a Quote or Get Scheduled
Need a price first? We'll give you one. Ready to go? We'll get you on the schedule — same day when possible. You'll get a text or email confirmation.
We Show Up and Do the Work
Our licensed team arrives on time, explains what we're doing, and treats your home like our own. No surprises.
Transparent Billing, Warranty in HandÂ
You get a clear invoice and a 1-year warranty on our work. If anything isn't right, we come back and fix it.
Call, Text, or Book Online
Call, Text, or Book Online Reach out however works best for you. Prefer not to talk on the phone? Book through our online scheduler anytime.
Get a Quote or Get Scheduled
Get a Quote or Get Scheduled Need a price first? We’ll give you one. Ready to go? We’ll get you on the schedule — same day when possible. You’ll get a text or email confirmation.
We Show Up and Do the Work
We Show Up and Do the Work Our licensed team arrives on time, explains what we’re doing, and treats your home like our own. No surprises.
Transparent Billing
Transparent Billing You get a clear invoice and a 1-year warranty on our work. If anything isn’t right, we come back and fix it.
Talk to a master plumber
Our Water Heater Services
Gas and electric tank water heaters such as repair, installation, replacement, and maintenance. We service all major brands and can help you determine whether repair or replacement makes more financial sense for your situation. Annual maintenance, anode rod replacement, and water heater flush services also available to extend the life of your unit.
On-demand tankless water heaters provide endless hot water without the standby energy loss of a tank unit. We install and service gas and electric tankless systems for homes and commercial facilities. Currently offering $250 off a tankless upgrade and $199 for a tankless water heater flush, ask about both when you call.
Not Sure What Water Heater Service You Need?
Water heater problems can look similar on the surface but point to very different fixes. Here’s how to read what yours is telling you.
No hot water at all
Possible causes: Tripped breaker or blown fuse (electric), failed pilot light or gas supply issue (gas), failed heating element, or complete unit failureÂ
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Likely service: Water Heater Repair or Emergency ReplacementÂ
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Urgency: Call today, we aim for same-day service on water heater callsÂ
Water heater is leaking
Possible causes: Failed pressure relief valve, loose drain valve, corroded tank, or a cracked tank, which typically means replacementÂ
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Likely service: Water Heater Repair or ReplacementÂ
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Urgency: Call today, a leaking tank can fail suddenly and cause significant water damageÂ
Not enough hot water or water runs cold quickly
Possible causes: Undersized unit, failing heating element, sediment buildup reducing capacity, or thermostat set too lowÂ
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Likely service: Water Heater Repair, Flush, or Upgrade to TanklessÂ
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Urgency: Schedule soon, this often worsens over timeÂ
Water heater making popping, rumbling, or banging noises
Possible causes: Sediment buildup on the bottom of the tank causing overheating and steam pocketsÂ
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Likely service: Water Heater Flush and Descaling, or Replacement if buildup is severeÂ
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Urgency: Schedule soon, heavy sediment shortens unit life and increases energy costsÂ
Water has a rotten egg smell or rust color
Possible causes: Corroded anode rod (sulfur smell), rust inside the tank (discoloration), or a water quality issue upstreamÂ
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Likely service: Anode Rod Replacement, Tank Inspection, or Water Quality AssessmentÂ
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Urgency: Call soon, rust-colored water from a water heater often signals the tank is near end of life
Benefits of Professional Water Heater Service
- Honest Repair vs Replace Guidance
A water heater that’s 8 years old with a minor leak may be worth repairing. One that’s 14 years old with sediment buildup, rust, and a failing element is usually not. We give you a straight answer, repair cost vs replacement cost, expected remaining life, and what makes sense for your budget. Traditional tank water heaters typically last 10–15 years, while tankless units can operate efficiently for 20 years or more with proper maintenance.
- Same-Day Service When You Need It
Going without hot water for a day is inconvenient. Going without it for three days while waiting on a parts order is a real problem. We carry common water heater parts and stock popular tank units, so most repairs and many replacements happen the same visit. We aim for same-day service on all water heater calls throughout Metro East Illinois.
- Proper Sizing and Installation
An undersized water heater runs constantly and still doesn’t meet your household’s demand. An oversized one wastes energy heating water you never use. We size water heaters correctly, based on household size, usage patterns, and fuel type, and install them to code. Every installation includes proper pressure relief valve setup, correct venting, and code-compliant connections.
- Maintenance That Extends Unit Life
An annual water heater flush removes sediment that builds up on the bottom of tank units and reduces efficiency over time. Anode rod inspection and replacement prevents tank corrosion. Regular maintenance is the most cost-effective way to get the full expected lifespan out of your water heater, and avoid the surprise of a tank failure on a cold morning.
Deals and Discounts
We believe honest plumbing should also be affordable. Take advantage of these limited-time offers and everyday discounts for homeowners and businesses across Southern Illinois.
Hear It From Your Neighbors
The five star standard we hold ourselves to
- Susan Donaldson
- Tim Darling
- Connor Stich
- Lena Faitz
- Jennifer Diesen
- r williams
Proudly Serving Five Counties Across Southern Illinois
From our home base in Pocahontas, we serve homes and businesses across Madison, Bond, Clinton, Montgomery, and Macoupin Counties. One local team that shows up fast and gets it done right. If you’re in the Metro East or surrounding areas, we’ve got you covered!
Water Heater Questions
How do I know if I should repair or replace my water heater?
A general rule: if the repair cost exceeds 50% of a new unit’s price and the heater is more than 8 years old, replacement usually makes more sense. If the unit is newer and the issue is a single component like element, thermostat, and valve, repair is often the right call. We give you both numbers upfront and let you decide.
How long do water heaters last?
Traditional tank water heaters typically last 10–15 years depending on water quality, maintenance history, and usage. Tankless units generally last 20 years or more with annual descaling and proper maintenance. Hard water, common throughout Metro East Illinois, shortens water heater life by accelerating sediment and mineral buildup.
Is a tankless water heater worth it?
For most households, yes, especially if your current tank is nearing end of life. Tankless units provide endless hot water on demand and are 24–34% more energy efficient for homes using 41 gallons or less of hot water daily. We’re currently offering $250 off a tankless upgrade, ask about it when you call.
Do you service commercial water heaters?
Yes. We service tank and tankless water heaters for commercial facilities, restaurants, and multi-unit buildings throughout Metro East Illinois. Commercial water heaters have higher demand requirements and different maintenance needs, we’re set up to handle both.
What brands do you service?
We service all major water heater brands found in Metro East Illinois homes and businesses. When installing a new unit, we’ll recommend a brand and model that fits your usage, budget, and fuel type, and explain why.
Do you offer financing for water heater replacement?
Yes. Water heater replacements, especially tankless upgrades, are a meaningful investment. We offer financing through Wise Stack with a quick pre-qualification process, fast approvals, and multiple options for all credit levels. Ask when you call or book online.