No Water From Your Well? We Fix It Fast.
Well pump repair, replacement, and pressure system service for rural homes and properties across Metro East Illinois.
- Repair-first approach, we fix it when we can
- Licensed, Bonded & Insured
- 100% satisfaction guarantee
- Repair-first approach, we fix it when we can
- Licensed, Bonded & Insured
- 100% satisfaction guarantee
- Repair-first approach, we fix it when we can
- Licensed, Bonded & Insured
- 100% satisfaction guarantee
- Repair-first approach, we fix it when we can
- Licensed, Bonded & Insured
- 100% satisfaction guarantee
Thank you. Our team received your request and will contact you shortly to schedule your plumbing service.
If your issue is urgent, you can also call us directly.
From Emergency Repairs to Full Installations
Whether it’s a leaking pipe, a failing water heater, or plumbing for a brand-new build, our licensed team handles projects of every size across the metro east region.
Emergency Plumbing
Burst pipes, sewer backups, no hot water, when it can’t wait, we answer. Day or night, Priority Plumbing shows up fast and fixes it right the first time.
Drains &
Sewer
Slow drains, clogs, and sewer line problems don’t fix themselves. From drain cleaning to full sewer replacement, we diagnose the root cause and get it flowing again.
Commercial Plumbing
Businesses can’t afford plumbing downtime. We handle everything from backflow testing and maintenance contracts to restaurant drain service and new construction rough-ins.
Water
Quality
If your water smells, tastes off, or leaves buildup on everything — there’s a fix. We install whole-home filtration, water softeners, HALO systems, and treat well water at the source.
Water
Heaters
No hot water is never convenient. We repair, replace, and install both tank and tankless water heaters — usually same day, and always with upfront pricing.
Pumps
Sump pumps, well pumps, ejector pumps — we install, repair, and replace all of them. Don’t wait for a pump failure to become a flooded basement or a dry tap.
Emergency Plumbing
Burst pipes, sewer backups, no hot water, when it can’t wait, we answer. Day or night, Priority Plumbing shows up fast and fixes it right the first time.
Drains &
Sewer
Slow drains, clogs, and sewer line problems don’t fix themselves. From drain cleaning to full sewer replacement, we diagnose the root cause and get it flowing again.
Commercial Plumbing
Businesses can’t afford plumbing downtime. We handle everything from backflow testing and maintenance contracts to restaurant drain service and new construction rough-ins.
Water
Quality
If your water smells, tastes off, or leaves buildup on everything — there’s a fix. We install whole-home filtration, water softeners, HALO systems, and treat well water at the source.
Water
Heaters
No hot water is never convenient. We repair, replace, and install both tank and tankless water heaters — usually same day, and always with upfront pricing.
Pumps
Sump pumps, well pumps, ejector pumps — we install, repair, and replace all of them. Don’t wait for a pump failure to become a flooded basement or a dry tap.
When Your Well Pump Fails, You Have No Running Water
A municipal water customer who loses service calls the water company. A well water customer who loses service calls a plumber, because the pump, the pressure tank, and the entire water supply system are on their property and their responsibility. When a well pump fails, there is no running water at any fixture in the home until the pump is repaired or replaced. That’s not an inconvenience. That’s an emergency.
Â
We repair and replace well pumps for residential and rural commercial customers throughout Metro East Illinois, with a particular focus on the rural communities in Bond, Clinton, and Montgomery Counties where private well water is the primary supply for a significant portion of households. Submersible well pumps, jet pumps, pressure tanks, pressure switches, and full well water system service, same-day response for active failures throughout our service area.
Â
Priority Plumbing Services is licensed, bonded, and insured in Illinois (License No. 055-045366). Well pump calls are treated as the emergencies they are, when you have no water, we prioritize getting there. Every well pump repair and installation is backed by our 1-year warranty and 100% satisfaction guarantee.
Signs Your Well Pump System Needs Attention
- No Water Coming From Any Fixture
Complete loss of water pressure at every fixture simultaneously is the most urgent well pump symptom. A tripped breaker is the most common and simplest cause, check your breaker box first. If the breaker is fine and you still have no water, the pump, the pressure switch, or the pressure tank has likely failed. Call (618) 207-1647, we aim for same-day response on no-water calls throughout our rural service area.Â
Â
Urgency: Call today — no water at any fixture is an emergency that warrants same-day attention.
- Low Water Pressure Throughout the Whole House
Gradual pressure loss at every fixture, not just one faucet, on a well water system points to the pump or pressure system rather than a plumbing issue inside the house. A failing submersible pump that’s losing output capacity, a waterlogged pressure tank that’s lost its air charge, or a partially failed pressure switch all cause house-wide pressure reduction on well water systems.Â
Â
Urgency: Schedule soon — progressive pressure loss on a well system typically indicates a developing failure that worsens over time.
- Pump Cycles On and Off Rapidly, Short Cycling
A well pump that turns on and off every few seconds, or that you can hear cycling frequently when no water is being used, is short cycling. The most common cause is a waterlogged pressure tank that’s lost its air bladder charge, forcing the pump to fire and stop repeatedly instead of operating in normal longer cycles. Short cycling burns out pump motors prematurely, a waterlogged pressure tank left unaddressed causes a pump failure that a tank replacement alone would have prevented.Â
Â
Urgency: Call soon — short cycling actively damages the pump motor and warrants prompt attention.
- Air Spitting From Faucets or Inconsistent Water Flow
Spurting air from faucets, inconsistent water flow that surges and drops, or water that comes out in pulses rather than a steady stream on a well system typically indicates air in the pressure tank, either a waterlogged tank with a failed bladder or an air pocket in the system from a pump that’s drawing air rather than water. Both warrant a system assessment.Â
Â
Urgency: Schedule soon — air in the pressure system indicates a condition that affects water quality and pump performance.
- Pump Runs Constantly Without Building Pressure
A well pump that runs continuously without building or maintaining pressure, you can hear it running but pressure stays low, is usually failing mechanically or drawing from a well that’s been depleted below the pump intake. A failing impeller, worn pump components, or a well that can’t recover fast enough to meet demand all produce this symptom.Â
Â
Urgency: Call today — a pump running continuously against low pressure is burning out and needs assessment before it fails completely.
Types of Well Pump Service We Handle
- Submersible Well Pump Repair & Replacement
The most common well pump type for deep wells in rural Metro East Illinois, the submersible pump sits at the bottom of the well casing, submerged in water, and pushes water up to the surface. Pulling, inspecting, repairing, and replacing submersible pumps requires specific equipment and experience. We handle submersible pump service throughout Bond, Clinton, and Montgomery Counties and the broader Metro East Illinois rural service area.
- Jet Pump Repair & Replacement
Jet pumps sit above ground, in a basement, utility room, or pump house, and pull water from the well through suction. Shallow well jet pumps serve wells under 25 feet. Deep well jet pumps use a two-pipe system for greater depth. We repair and replace both types, motor service, impeller replacement, pressure switch replacement, and full unit replacement when the pump has reached end of life.
- Pressure Tank Replacement
Pressure tank replacement for waterlogged tanks, tanks where the internal bladder or diaphragm has failed, eliminating the air charge that moderates pump cycling. A properly functioning pressure tank allows the pump to build pressure, shut off, and deliver water from the tank’s stored volume before the pump cycles on again. A waterlogged tank forces constant pump cycling. We replace pressure tanks and recharge the system to the correct pre-charge pressure.
- Pressure Switch & Control Box Service
Pressure switch replacement for switches that fail to trigger the pump at the correct cut-in pressure, fail to cut the pump off at the correct cut-out pressure, or have burned contacts from repeated arcing. Control box repair and replacement for submersible pump systems, the control box manages motor starting and protection and is a common failure point in submersible pump systems.
Benefits of Professional Well Pump Service
- Same-Day Response When You Have No Water
A well pump failure means no running water at any fixture, no drinking water, no cooking water, no showers, no toilet flushing. That’s an emergency regardless of the day of the week or the time of day. We prioritize well pump calls and aim for same-day response throughout our rural Metro East Illinois service area. When you call (618) 207-1647 with a no-water situation, you’re not going on a callback list, you’re getting a response.
- Diagnose the System, Not Just the Pump
A well pump that’s failed may have failed because of a component issue inside the pump, or it may have failed because a waterlogged pressure tank caused it to short cycle until the motor burned out. Replacing the pump without replacing the waterlogged tank that caused the failure means the new pump fails the same way. We assess the full well water system, pump, pressure tank, pressure switch, and control box, before recommending a repair scope.
- Protect Rural Properties Where Well Water Is the Only Supply
Homeowners in Bond, Clinton, and Montgomery Counties don’t have a municipal water connection to fall back on. A well pump failure is a complete water supply interruption until it’s repaired. Rural property owners, including farms, rural commercial facilities, and residential properties on private wells, need a licensed plumber who responds quickly and knows pump systems well. That’s a service gap we fill specifically for rural Metro East Illinois.
- Extend Pump Life With Proper Pressure Tank Maintenance
The relationship between the pressure tank and the pump is direct, a properly functioning pressure tank with the correct air pre-charge produces long, efficient pump cycles that minimize motor wear. A waterlogged tank produces rapid short cycling that burns out pump motors in a fraction of their expected lifespan. Replacing a waterlogged pressure tank before the pump fails is significantly less expensive than replacing both. We check the pressure tank condition on every well pump service call.
- Rural Commercial and Agricultural Properties
Well pump failures affect rural commercial properties, farm operations, rural businesses, and agricultural facilities, with the same urgency as residential. A livestock watering system with no pump pressure, a rural commercial kitchen with no running water, or an agricultural facility that depends on well water for operations, all are emergency situations we respond to with the same priority as residential no-water calls.
Your Problem, Solved in 4 Simple Steps
We make the process simple so you can get back to what matters.
Call, Text, or
Book Online
Reach out however works best for you. Prefer not to talk on the phone? Book through our online scheduler anytime.
Get a Quote or Get Scheduled
Need a price first? We'll give you one. Ready to go? We'll get you on the schedule — same day when possible. You'll get a text or email confirmation.
We Show Up and Do the Work
Our licensed team arrives on time, explains what we're doing, and treats your home like our own. No surprises.
Transparent Billing, Warranty in HandÂ
You get a clear invoice and a 1-year warranty on our work. If anything isn't right, we come back and fix it.
WE'LL BE IN TOUCH
Hear It From Your Neighbors
The five star standard we hold ourselves to
- Susan Donaldson
- Tim Darling
- Connor Stich
- Lena Faitz
- Jennifer Diesen
- r williams
Proudly Serving Five Counties Across Southern Illinois
From our home base in Pocahontas, we serve homes and businesses across Madison, Bond, Clinton, Montgomery, and Macoupin Counties. One local team that shows up fast and gets it done right. If you’re in the Metro East or surrounding areas, we’ve got you covered!
Well Pump Questions
What do I do if my well pump stops working?
First, check your breaker box, a tripped breaker is the most common and most easily resolved cause of sudden well pump failure. Reset it once. If it trips again, don’t reset it a second time, a breaker that keeps tripping indicates an electrical problem with the pump or motor that needs diagnosis. If the breaker is fine and you still have no water, call (618) 207-1647. We aim for same-day response on no-water well pump calls throughout our service area.
How long do well pumps last?
Submersible well pumps typically last 10–15 years under normal operating conditions. Jet pumps above ground last a similar lifespan. Pump life is significantly shortened by short cycling from a waterlogged pressure tank, running against a partially blocked intake screen, or drawing from a well that repeatedly runs low. Annual well system checkups, confirming pressure tank charge and pump performance, extend pump life by catching developing issues before they cause premature failure.
What is a waterlogged pressure tank and how do I know if I have one?
A pressure tank has an internal bladder or diaphragm that separates a pre-charged air chamber from the water side. When the bladder fails, the air charge is lost and the tank fills completely with water, waterlogged. A waterlogged tank can’t store pressure, so the pump cycles on and off rapidly every time any water is used. The clearest sign is a pump that cycles on and off in very short intervals, sometimes every few seconds, for small water draws like a faucet opening for a few seconds.
Can I tell if my well pump is failing before it stops completely?
Yes, the most common warning signs are gradual pressure decline throughout the house, increased pump run time to build the same pressure, air spitting from faucets, short cycling, and unusual motor noise from an above-ground jet pump. Any of these symptoms on a well system older than 8–10 years warrants a service call. Catching a failing pump before it stops completely allows for planned replacement rather than emergency same-day response.
Is well pump replacement covered by homeowner's insurance?
Standard homeowner’s insurance policies typically cover sudden accidental pump failure, the pump stopped working unexpectedly. Wear-out failure over time is generally not covered. Coverage specifics vary by policy and insurer. We provide documentation of the pump condition and the nature of the failure to support any insurance claim you file. Check your specific policy for well pump and water system coverage details.
Do you service well pumps for rural commercial and agricultural properties?
Yes. Rural commercial facilities, farm operations, and agricultural properties throughout Bond, Clinton, Montgomery, and Macoupin Counties that depend on well water for operations. We respond to rural commercial well pump failures on the same priority basis as residential — because a well pump failure on a working farm or rural business is an operational emergency. Call (618) 207-1647 any time.