On Well Water? Know What's In It.
Well water testing, filtration, treatment, and system service for rural homes and properties across Metro East Illinois.
- Repair-first approach, we fix it when we can
- Licensed, Bonded & Insured
- 100% satisfaction guarantee
- Repair-first approach, we fix it when we can
- Licensed, Bonded & Insured
- 100% satisfaction guarantee
- Repair-first approach, we fix it when we can
- Licensed, Bonded & Insured
- 100% satisfaction guarantee
- Repair-first approach, we fix it when we can
- Licensed, Bonded & Insured
- 100% satisfaction guarantee
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From Emergency Repairs to Full Installations
Whether it’s a leaking pipe, a failing water heater, or plumbing for a brand-new build, our licensed team handles projects of every size across the metro east region.
Emergency Plumbing
Burst pipes, sewer backups, no hot water, when it can’t wait, we answer. Day or night, Priority Plumbing shows up fast and fixes it right the first time.
Drains &
Sewer
Slow drains, clogs, and sewer line problems don’t fix themselves. From drain cleaning to full sewer replacement, we diagnose the root cause and get it flowing again.
Commercial Plumbing
Businesses can’t afford plumbing downtime. We handle everything from backflow testing and maintenance contracts to restaurant drain service and new construction rough-ins.
Water
Quality
If your water smells, tastes off, or leaves buildup on everything — there’s a fix. We install whole-home filtration, water softeners, HALO systems, and treat well water at the source.
Water
Heaters
No hot water is never convenient. We repair, replace, and install both tank and tankless water heaters — usually same day, and always with upfront pricing.
Pumps
Sump pumps, well pumps, ejector pumps — we install, repair, and replace all of them. Don’t wait for a pump failure to become a flooded basement or a dry tap.
Emergency Plumbing
Burst pipes, sewer backups, no hot water, when it can’t wait, we answer. Day or night, Priority Plumbing shows up fast and fixes it right the first time.
Drains &
Sewer
Slow drains, clogs, and sewer line problems don’t fix themselves. From drain cleaning to full sewer replacement, we diagnose the root cause and get it flowing again.
Commercial Plumbing
Businesses can’t afford plumbing downtime. We handle everything from backflow testing and maintenance contracts to restaurant drain service and new construction rough-ins.
Water
Quality
If your water smells, tastes off, or leaves buildup on everything — there’s a fix. We install whole-home filtration, water softeners, HALO systems, and treat well water at the source.
Water
Heaters
No hot water is never convenient. We repair, replace, and install both tank and tankless water heaters — usually same day, and always with upfront pricing.
Pumps
Sump pumps, well pumps, ejector pumps — we install, repair, and replace all of them. Don’t wait for a pump failure to become a flooded basement or a dry tap.
Well Water Doesn't Regulate Itself, That's Your Job
Municipal water customers have a treatment plant, a distribution system, and an EPA-regulated testing schedule standing between the source and their tap. Well water customers have none of that. Your private well draws directly from the groundwater beneath your property, and whatever is in that groundwater comes out of your faucet unless you test for it and treat it.
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In Bond, Clinton, and Montgomery Counties, and throughout the rural communities in our Metro East Illinois service area, private well water is the primary water source for a significant portion of households. Iron, sulfur, bacteria, nitrates, hardness, and sediment are all common findings in Illinois well water depending on well depth, local geology, and nearby land use. Testing your water before treating it is the right sequence. We do both.
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Priority Plumbing Services is licensed, bonded, and insured in Illinois (License No. 055-045366). Well water services are one of Kyle’s top-performing service categories, we’ve built specific experience with the water quality conditions common in rural Metro East Illinois. Every well water treatment installation is backed by our 1-year warranty and 100% satisfaction guarantee.
Signs Your Well Water Needs Attention
- Water Smells Like Rotten Eggs or Sulfur
Hydrogen sulfide, the compound responsible for the rotten egg smell, is a common finding in private well water throughout rural Illinois, particularly in areas with organic-rich soil or sedimentary geology. It’s detectable at very low concentrations, and while low levels are not a direct health hazard, the odor makes water unpleasant for drinking, cooking, and bathing. Treatment options include aeration, oxidizing filtration, and activated carbon systems depending on concentration.Â
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Urgency: Schedule a water test — sulfur odor often indicates other water quality issues worth knowing about.
- Water Looks Brown, Orange, or Leaves Rust Stains
 Brown or orange-tinted water from a private well typically indicates iron, either dissolved ferrous iron that oxidizes upon contact with air, or particulate ferric iron already in suspended form. Iron stains sinks, tubs, toilets, and laundry. At higher concentrations it creates a metallic taste and smell. Iron filtration, iron-specific media, oxidizing filters, or water softeners with iron-rated resin, addresses it effectively when the concentration and form are known from a water test.Â
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Urgency: Schedule a water test — iron concentration determines the right treatment approach.
- You've Never Had Your Well Water Tested
The EPA recommends testing private well water annually at minimum for bacteria and nitrates, and more comprehensively when you move into a home with a well, after flooding or a surface event near the well, or whenever you notice a change in taste, smell, or appearance. Many rural Metro East Illinois homeowners haven’t had their well tested since the well was drilled, and groundwater conditions change over time with land use, weather patterns, and aquifer conditions.Â
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Urgency: Schedule a test — knowing what’s in your water is the foundation of every treatment decision.
- Water Tastes Metallic, Salty, or Just Off
Metallic taste in well water is often iron or manganese. Salty or mineral taste can indicate total dissolved solids exceeding a comfortable level or sodium from a water softener upstream. An “off” taste that’s hard to describe often points to bacterial contamination, organic compounds from surface water infiltration, or agricultural chemicals, particularly nitrates from fertilizer-heavy land nearby.Â
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Urgency: Schedule a water test — taste changes in a private well are a signal worth investigating.
- You Have Infants, Elderly, or Immunocompromised Household Members
Nitrates in well water are a serious health concern for infants under six months, high nitrate levels cause methemoglobinemia, a condition that reduces blood oxygen-carrying capacity. Immunocompromised individuals are more vulnerable to waterborne bacterial contamination than healthy adults. Households with these members should test well water annually and maintain appropriate treatment systems, this isn’t a suggestion, it’s a health protection measure.Â
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Urgency: Schedule a comprehensive well water test — high-risk household members warrant current, accurate water quality data.
Types of Well Water Services We Handle
- Well Water Testing
Water sample collection and laboratory testing to establish what your well water actually contains, bacteria (coliform and E. coli), nitrates, iron, manganese, hardness, pH, sulfur, arsenic, and a comprehensive contaminant panel where warranted. Testing results determine which treatment system, if any, is the right fit for your water. We don’t recommend a treatment system before we know what’s in the water.
- Well Water Filtration Systems
Whole home filtration systems targeted to the specific contaminants found in your well water test, iron filters, sulfur removal systems, sediment filters, activated carbon systems for taste and odor, and multi-media systems for properties with multiple water quality concerns. System selection is driven by test results, not assumptions.
- Water Softeners for Well Water
Well water in rural Metro East Illinois is often very hard, high calcium and magnesium content that causes scale on fixtures, in pipes, and in water-using appliances. Salt-based ion exchange softeners sized and configured for well water applications, including iron-rated resin where iron is also present, address hardness effectively and extend the life of plumbing and appliances throughout the home.
- Bacteria Treatment & Shock Chlorination
When well water testing reveals coliform bacteria or E. coli, either from surface water infiltration, a compromised well casing, or nearby contamination, shock chlorination of the well and distribution system is the first response, followed by confirmation testing. For properties with recurring bacterial issues, a continuous disinfection system, UV treatment or chemical injection, provides ongoing protection.
Benefits of Professional Well Water Service
- Test First, Treat Second
The most common well water treatment mistake is installing a system before testing, treating for a problem that may not be present, or treating one contaminant while missing another. A water test tells you exactly what’s in your well water. The treatment system is then selected for the specific contaminants at the concentrations found in your water. This sequence produces better results and avoids money spent on equipment that doesn’t address your actual water quality.
- Local Knowledge of Rural Metro East Illinois Water Conditions
Well water conditions vary significantly by geology, well depth, and land use in the surrounding area. Iron and manganese are common in certain geological formations throughout Bond and Clinton Counties. Nitrate contamination is elevated in areas with intensive agricultural activity. Bacterial contamination risk is higher for shallow wells and wells with compromised casings. We’ve tested and treated well water throughout this service area and bring knowledge of the local conditions to every assessment.
- Protect Your Family and Your Plumbing
Untreated well water with elevated iron or hardness damages your plumbing and appliances over time like scaling pipes, fouling water heaters, staining fixtures, and shortening equipment life. Untreated bacterial contamination or elevated nitrates creates direct health risks. Proper well water treatment addresses both, protecting the people using the water and the infrastructure carrying it.
- Annual Testing Keeps You Current
Groundwater quality isn’t static. A well that tested clean five years ago may have different conditions today, from changing agricultural activity nearby, drought affecting water table depth, aging well casing allowing surface water infiltration, or natural geological variation. Annual testing keeps your water quality data current and your treatment system matched to what’s actually in the water.
- One Licensed Contractor for Testing, Treatment, and Pump Service
Well water service covers both the water quality side, testing and treatment, and the mechanical side, pump pressure, pressure tank, and system performance. We handle both, which means a single call addresses the full well system rather than coordinating two separate contractors. If your water quality assessment reveals a pump or pressure issue alongside a treatment need, we handle both in the same service relationship.Â
Your Problem, Solved in 4 Simple Steps
We make the process simple so you can get back to what matters.
Call, Text, or
Book Online
Reach out however works best for you. Prefer not to talk on the phone? Book through our online scheduler anytime.
Get a Quote or Get Scheduled
Need a price first? We'll give you one. Ready to go? We'll get you on the schedule — same day when possible. You'll get a text or email confirmation.
We Show Up and Do the Work
Our licensed team arrives on time, explains what we're doing, and treats your home like our own. No surprises.
Transparent Billing, Warranty in HandÂ
You get a clear invoice and a 1-year warranty on our work. If anything isn't right, we come back and fix it.
WE'LL BE IN TOUCH
Hear It From Your Neighbors
The five star standard we hold ourselves to
- Susan Donaldson
- Tim Darling
- Connor Stich
- Lena Faitz
- Jennifer Diesen
- r williams
Proudly Serving Five Counties Across Southern Illinois
From our home base in Pocahontas, we serve homes and businesses across Madison, Bond, Clinton, Montgomery, and Macoupin Counties. One local team that shows up fast and gets it done right. If you’re in the Metro East or surrounding areas, we’ve got you covered!
Well Water Questions
How often should I test my well water?
The EPA recommends testing private well water at least once a year for bacteria and nitrates, the two contaminants most directly tied to health risk in the short term. A more comprehensive test is recommended when you move into a home with a well, after any flooding event near the well, if the well casing is damaged, or whenever you notice a change in taste, smell, or appearance. Annual testing is the minimum, not the maximum.
What contaminants are common in rural Metro East Illinois well water?
Iron and manganese are common throughout Bond and Clinton County geology, they produce orange-brown staining and metallic taste. Hydrogen sulfide (sulfur smell) is present in areas with organic-rich soil layers. Nitrates are elevated in agricultural areas, especially near row crop farming. Hardness is high in most of the region. Coliform bacteria can appear in any well with a compromised casing or surface water infiltration pathway. Testing tells you specifically what’s in your well.
Can I drink my well water without treatment?
That depends entirely on what your water test shows. Well water that tests clean for bacteria, nitrates, and at acceptable levels for all other parameters is safe to drink without treatment. Well water with elevated bacteria, nitrates, arsenic, or other health-relevant contaminants should be treated before consumption. You can’t determine safety from taste or appearance alone, testing is the only way to know.
My well water smells like sulfur, what do I do?
Schedule a water test first. Sulfur odor in well water comes from hydrogen sulfide, and the concentration in your water determines the right treatment approach. Low concentrations may respond to aeration or activated carbon filtration. Higher concentrations typically require an oxidizing filter or chemical injection system. We test your water, determine the sulfur concentration, and recommend the treatment system matched to what you actually have.
Is my well water making my pipes rust?
Iron in well water is the most common cause of rust staining on fixtures, inside appliances, and on laundry. It also accumulates inside pipes over time, similar to hard water scale but red-brown rather than white. An iron filter, sized and configured for your iron concentration and form, removes iron before it reaches your fixtures and appliances. Water testing establishes the iron level so the filter is sized correctly.
Do you service well pumps as well as water quality?
Yes. Well pump repair and replacement is a separate service, but one we handle alongside well water quality work. If your water quality assessment also reveals a pump or pressure issue, we address both. One licensed contractor for the full well system.Â