Pump Not Working? We'll Get It Running.
Sump pump, well pump, and ejector pump repair and installation for homes and businesses across Metro East Illinois.
- Repair-first approach, we fix it when we can
- Licensed, Bonded & Insured
- 100% satisfaction guarantee
- Repair-first approach, we fix it when we can
- Licensed, Bonded & Insured
- 100% satisfaction guarantee
- Repair-first approach, we fix it when we can
- Licensed, Bonded & Insured
- 100% satisfaction guarantee
- Repair-first approach, we fix it when we can
- Licensed, Bonded & Insured
- 100% satisfaction guarantee
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From Emergency Repairs to Full Installations
Whether it’s a leaking pipe, a failing water heater, or plumbing for a brand-new build, our licensed team handles projects of every size across the metro east region.
Emergency Plumbing
Burst pipes, sewer backups, no hot water, when it can’t wait, we answer. Day or night, Priority Plumbing shows up fast and fixes it right the first time.
Drains &
Sewer
Slow drains, clogs, and sewer line problems don’t fix themselves. From drain cleaning to full sewer replacement, we diagnose the root cause and get it flowing again.
Commercial Plumbing
Businesses can’t afford plumbing downtime. We handle everything from backflow testing and maintenance contracts to restaurant drain service and new construction rough-ins.
Water
Quality
If your water smells, tastes off, or leaves buildup on everything — there’s a fix. We install whole-home filtration, water softeners, HALO systems, and treat well water at the source.
Water
Heaters
No hot water is never convenient. We repair, replace, and install both tank and tankless water heaters — usually same day, and always with upfront pricing.
Pumps
Sump pumps, well pumps, ejector pumps — we install, repair, and replace all of them. Don’t wait for a pump failure to become a flooded basement or a dry tap.
Emergency Plumbing
Burst pipes, sewer backups, no hot water, when it can’t wait, we answer. Day or night, Priority Plumbing shows up fast and fixes it right the first time.
Drains &
Sewer
Slow drains, clogs, and sewer line problems don’t fix themselves. From drain cleaning to full sewer replacement, we diagnose the root cause and get it flowing again.
Commercial Plumbing
Businesses can’t afford plumbing downtime. We handle everything from backflow testing and maintenance contracts to restaurant drain service and new construction rough-ins.
Water
Quality
If your water smells, tastes off, or leaves buildup on everything — there’s a fix. We install whole-home filtration, water softeners, HALO systems, and treat well water at the source.
Water
Heaters
No hot water is never convenient. We repair, replace, and install both tank and tankless water heaters — usually same day, and always with upfront pricing.
Pumps
Sump pumps, well pumps, ejector pumps — we install, repair, and replace all of them. Don’t wait for a pump failure to become a flooded basement or a dry tap.
Pump Services for Metro East Illinois Homes and Businesses
Pumps are easy to forget about until they fail. A sump pump that stops working during a heavy Illinois rainstorm means a flooded basement. A well pump that quits means no running water at all. An ejector pump failure in a basement bathroom is an emergency you don’t want to deal with unprepared. When any pump goes down, you need someone who can get there and fix it fast.
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We repair and install sump pumps, well pumps, and ejector pumps for residential and commercial customers throughout Madison, Bond, Clinton, Montgomery, and Macoupin Counties. Our trucks carry common pump parts so most repairs are handled the same visit. When replacement is the right call, we help you choose the right equipment and install it correctly.
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Priority Plumbing Services is licensed, bonded, and insured in Illinois (License No. 055-045366). We’re available 24/7 for pump emergencies, because a failing sump pump during a storm and a dead well pump on a Sunday morning are both urgent. Every job is backed by our 1-year warranty and 100% satisfaction guarantee.
Your Problem, Solved in 4 Simple Steps
We make the process simple so you can get back to what matters.
1
Call, Text, or
Book Online
Reach out however works best for you. Prefer not to talk on the phone? Book through our online scheduler anytime.
Get a Quote or Get Scheduled
Need a price first? We'll give you one. Ready to go? We'll get you on the schedule — same day when possible. You'll get a text or email confirmation.
We Show Up and Do the Work
Our licensed team arrives on time, explains what we're doing, and treats your home like our own. No surprises.
Transparent Billing, Warranty in HandÂ
You get a clear invoice and a 1-year warranty on our work. If anything isn't right, we come back and fix it.
Call, Text, or Book Online
Call, Text, or Book Online Reach out however works best for you. Prefer not to talk on the phone? Book through our online scheduler anytime.
Get a Quote or Get Scheduled
Get a Quote or Get Scheduled Need a price first? We’ll give you one. Ready to go? We’ll get you on the schedule — same day when possible. You’ll get a text or email confirmation.
We Show Up and Do the Work
We Show Up and Do the Work Our licensed team arrives on time, explains what we’re doing, and treats your home like our own. No surprises.
Transparent Billing
Transparent Billing You get a clear invoice and a 1-year warranty on our work. If anything isn’t right, we come back and fix it.
Talk to a master plumber
Our Pump Services
Sump pumps protect Metro East Illinois basements from flooding, and they work hardest exactly when you need them most. We repair failing sump pumps, replace units at end of life, and install battery backup systems so your basement stays dry even when the power goes out. If your sump pump is running constantly, making noise, or simply not turning on, call us before the next storm hits.
Rural properties throughout Bond, Clinton, and Montgomery Counties depend on well pumps for all their water. A failing well pump means no water, period. We repair and replace submersible and jet well pumps, service pressure tanks, and diagnose well system issues including short cycling, low pressure, and air in the lines. If your well pump has tripped its breaker or stopped producing water, we respond the same day.
Many Metro East Illinois homes have basements that sit below the main sewer line grade, which means a sewage ejector pump is what moves waste up and out. When an ejector pump fails, basement bathrooms and laundry areas become unusable fast. We repair and replace ejector pumps and grinder pumps, reseal ejector pits, and address the sewage smell that often accompanies a failing unit.
Not Sure What Pump Service You Need?
Each pump type handles a specific job. Here’s how to identify which one you’re dealing with and what the symptoms usually mean.
Basement flooding or water rising during rain
Possible causes: Sump pump failure, float stuck, power outage with no battery backup, or undersized pump overwhelmed by volumeÂ
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Likely service: Sump Pump Repair or Replacement, Battery Backup InstallationÂ
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Urgency: Call immediately during active flooding, call before the next storm if pump is suspectÂ
No water or very low water pressure, on well
Possible causes: Well pump failure, tripped breaker, waterlogged pressure tank, pump short cycling, or dry wellÂ
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Likely service: Well Pump Repair or Replacement, Pressure Tank ServiceÂ
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Urgency: Call today — no water from a well means the pump needs immediate attention
Sewage smell in the basement or basement toilet not flushing
Possible causes: Ejector pump failure, sealed pit lid compromised, check valve failure, or pump alarm triggeredÂ
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Likely service: Ejector Pump Repair or ReplacementÂ
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Urgency: Call today — a failed ejector pump makes basement plumbing unusable and creates a health hazardÂ
Sump pump running constantly even in dry weather
Possible causes: Float switch stuck in the on position, high groundwater table, or water entering the pit from a source other than rainÂ
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Likely service: Sump Pump Inspection and RepairÂ
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Urgency: Schedule soon — a pump running non-stop burns out faster and drives up your electric billÂ
Spitting air from faucets, pressure fluctuations on well water
Possible causes: Waterlogged pressure tank, failing bladder, or well pump short cycling
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Likely service: Pressure Tank Replacement or Well Pump ServiceÂ
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Urgency: Schedule soon — short cycling burns out well pumps prematurelyÂ
Benefits of Professional Pump Service
- Catch Problems Before They Become Emergencies
Most pump failures give warning signs before they fail completely, a sump pump running longer than usual, a well pump cycling too frequently, an ejector pump alarm you’ve been ignoring. A licensed plumber can assess a pump’s condition and catch a developing failure before it turns into a flooded basement or a house with no running water. Sump pumps typically last 7–10 years, if yours is in that range and showing symptoms, it’s worth a look now rather than at the worst possible moment.
- The Right Replacement, Not Just the Cheapest One
Not all sump pumps handle the same water volume. Not all well pumps match every well depth and household demand. Installing the wrong pump such as undersized, wrong type, wrong horsepower, means it either fails under load or runs constantly and burns out early. We size and select replacement pumps based on your actual system requirements, not just what’s on the shelf.
- Battery Backup for When It Matters Most
A sump pump that loses power during the storm it’s supposed to protect you from isn’t doing its job. We install battery backup sump pump systems that keep your basement protected even during power outages, which in Metro East Illinois often happen alongside the heaviest rainfall.
- Licensed Work You Can Count On
Pump work done incorrectly, improper discharge line routing, wrong check valve placement, unsealed ejector pit lids, incorrect pressure tank sizing, creates follow-up problems. We’re licensed, bonded, and insured in Illinois, and every pump repair or installation is backed by our 1-year warranty. If something isn’t right, we come back and fix it.
Deals and Discounts
We believe honest plumbing should also be affordable. Take advantage of these limited-time offers and everyday discounts for homeowners and businesses across Southern Illinois.
Hear It From Your Neighbors
The five star standard we hold ourselves to
- Susan Donaldson
- Tim Darling
- Connor Stich
- Lena Faitz
- Jennifer Diesen
- r williams
Proudly Serving Five Counties Across Southern Illinois
From our home base in Pocahontas, we serve homes and businesses across Madison, Bond, Clinton, Montgomery, and Macoupin Counties. One local team that shows up fast and gets it done right. If you’re in the Metro East or surrounding areas, we’ve got you covered!
Pump Service Questions
How long do sump pumps last?
Most sump pumps last 7–10 years with normal use. Pumps that run frequently, in high water table areas or homes with significant groundwater, may wear out faster. If yours is approaching that age and you’ve noticed it running more often or cycling strangely, it’s worth having us take a look before it fails during a storm.
What do I do if my well pump stops working?
First, check your breaker box, a tripped breaker is the most common cause of sudden well pump failure and the easiest fix. If the breaker is fine and you still have no water, call us at (618) 207-1647. We aim for same-day service on well pump calls throughout our coverage area, especially in Bond, Clinton, and Montgomery Counties where well water is the primary supply.
What is an ejector pump and does my home have one?
An ejector pump, also called a sewage ejector or grinder pump, sits in a sealed pit in your basement and pumps waste upward to the main sewer line when your basement plumbing sits below sewer grade. Many Metro East Illinois homes with basement bathrooms or laundry rooms have one. If you have a basement toilet or utility sink and you’re not sure, call us and we can assess your setup.
Should I get a battery backup sump pump?
If you have a finished basement or store valuables below grade, a battery backup is worth it. Power outages and heavy storms happen at the same time in Metro East Illinois, and that’s exactly when your sump pump is working hardest. A battery backup unit gives you protection when the grid goes down. We install them alongside existing pumps or as part of a full sump pump replacement.
Do you handle pump work for commercial properties?
Yes. Commercial facilities, multi-unit buildings, and properties with well water or below-grade plumbing all have pump service needs. We work with commercial clients across Metro East Illinois on the same licensed, insured basis as residential, including 24/7 emergency response.
Do you offer financing for pump replacements?
Yes. An unexpected pump failure and replacement isn’t a planned expense. We offer financing through Wisetack with quick pre-qualification and multiple tiers for all credit levels, so you’re not forced into a decision based on what you have available today.